Vault.com: the most trusted name in career information

Vault Message Board: Hewitt Associates

Topic Name: CS Restructure
Message Name: Sr. CSA's
Date Posted: 02/17/2006
In Reply To: With some slight dissapointment I find that I am mapped into the Client Analyst position. I am currently a CSPM. "Dissapointment?" you say. "But why?" The parts of my job that I enjoy most are maintaining my client relationship and troubleshooting/requirements analysis/streamlining processes. These will not be part of the role I've mapped into. I will have to search for a ODG role at the BOM level to do the things I've done up until now. That's not so bad... what's bad is that, while I search for a BOM role, I will be working similar hours as before doing aspects of my job that aren't as engaging for me. I'm still within pay band 2 limits for pay (though I'm in a payband 3 role). A Sr. CSA mapping would have meant either more hours at home or more money for hours spent at work (gotta love OT). Guess there's a bright side for those PMs out there who will now be Sr. CSAs ;).
Message: There really aren't any benefits of being a Senior CSA. We have to do the same work as a PM half of the time, and while we get overtime, good luck getting it approved. In addition, we have those wonderful things called occurances, and every action we take is monitored. Yeah the Senior CSA role is great.

Post a Reply to this Message  || Go to the Hewitt Associates Vault Message Board



Recommend this page to a friend