| Topic Name: |
Big Blue, Where Are You? |
| Message Name: |
Have you worked at those places? |
| Date Posted: |
02/15/2006 |
| In Reply To: |
I still think that Starbucks, GAP, YUM, and other large companies put way more effort into respect and fairness than HA. You shouldn't have to be in a top tier of management to feel wanted and important. I agree that HA had
"Crappy hours, crappy pay, no credit for any work experience elsewhere, very limited (if any) real opportunity for advancement and lousy co-workers." and it sounds like it still exists.
Have never regretted departing for 1 second after spending over a decade there. Not every place is better (and some have crooks) . . . but there are some really great places to be a part of . . .more fun than work.
I do respect a lot of your top management. What is sad is how upset people are. I really think your industry is struggling . . .not just HA.
The staff will get squeezed because the clients view so much of what you do as a commodity which no one seems to be doing really great quality work and customer service is falling away. Mailing wrong disclosures, struggling with implementations, messing up HIPAA things, marketing promising things that are difficult to deliver, etc. (examples that may or may not apply to HA).
I admire the people who are dealing with the issues day in and day out to keep HA out of trouble. I think that people are not feeling a appreciation from the company on that level. . .much less getting financially rewarded for it. Well maybe a few are . . . but they probably stroked egos to earn it. . .something a lot of others are simply too tired at the end of the day to do.
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| Message: |
Not to put too fine a point on it (tho' maybe I am), if you have not worked for any of those organizations, then it is your perception FROM THE OUTSIDE of what those companies may or may not do to "put way more effort into respect and fairness than HA".
Working for HA now and Starbucks previously, I can tell you that the latter does a good job of talking the talk. But as for walking the walk, they're not there yet either.
I have worked for other companies too where the effort is there for real and the payoff is that, no matter how much effort an organization puts into those things, the degree to which employees feel valued is just that - a matter of degree. You can't please all of the people all of the time - but you can sure tick them all off.
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