| Topic Name: |
CS Changes |
| Message Name: |
UM and PM |
| Date Posted: |
01/30/2006 |
| In Reply To: |
What does CS PM & CS UM stand for? Thanks! |
| Message: |
Customer service unit manager - the person who manages the people on the team.
Customer service project manager - the person who manages the processes on the team and also reports to the CSUM.
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