| Topic Name: |
What's Going Well? |
| Message Name: |
Not a Damn Thing |
| Date Posted: |
12/27/2005 |
| In Reply To: |
Sure is a big downer reading all the posts lately. Anything going right at Hewitt? I'm trying to decide whether to stay or go. How about something on the postive side? Or is there a bright-side looking ahead? See any leadership that's going to pull us out of these times? |
| Message: |
Bigger market share in HRO? How long do you expect Hewitt to hold onto that given the firm's current situation? You think experienced talent will stick around this place given the level of raises, AI payouts, layoffs, aggressive transitioning of jobs to India, benefit cuts and higher cost-sharing going on? People will only put up with so much crap for so long.
The only bright side looking ahead will only be the benevolent mercy of an acquiring firm at the end of FY2006 (don't hold your breath for any of that either).
Our competitors may not have the largest market share in HRO, but they're learning from our mistakes, and some are even benefiting at our expense (such as experienced new hires from Hewitt). Convergy may be another Exult with different letterhead, but if IBM acquires them, Hewitt is in for a nasty market share battle. ACS is working with an investment firm to take the company private - meaning no distractions from meeting quarterly financial results to grow their own HRO business. Who knows what Mercer is up to these days? A quiet competitor can't be good; they're working on something.
Our competitors are getting smarter and stronger, and Hewitt is getting weaker (whether management cares to acknowledge that reality or not). We were good at one time a long time ago, but we're not now. We used to be a top quality HR consulting firm with top notch outsourcing services. Now, we're just another low-cost HRO vendor. For a firm that is dominating the HRO market with over 30% market share (probably higher with revised figures for this year), our ability to grow revenue is too severely hampered by cutthroat competition for that market share dominance to be of any value.
We're Exult all over again...we've just hit the iceberg and we're all just standing around watching the ship sink while convincing ourselves of the ship's indestructibility.
Leadership to pull us through these times? Only leadership from outside the firm can do that; our current executives are beyond worthless.
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