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Vault Message Board: Charles Schwab

Topic Name: Incompetent Branch Manager
Message Name: See your attorney
Date Posted: 01/20/2006
In Reply To: I work in a Schwab branch as a Financial Consultant. Recently we got a new Branch Manager. The manager came from a branch where she/he basically posted mediocre numbers at best. Since the new managers arrival at the branch I work at, she/he has been openly hostile to everyone in the branch. She/he has added absolutely zero value since arriving. All we have received is constant criticism and disparaging remarks made about the work we do. She/he has selectively decided to treat a fellow FC in an even more extremely hostile manner. Many of us in the office think it might even be playing along racial lines. No one in our office enjoys coming to work anymore. The new Manager is basically despised by everyone in the office. If a Managers actions are above and beyond harassing, what alternatives do we, as Schwab employee??s, have. I have been with Schwab for a long time and have never seen a manager like this. The people in the branch have absolutely no idea how this person got the job. Completely unqualified and zero people skills. If Schwab HR fails to take action, does anyone else have any other ideas. It??s really unfair how one particular FC in my branch is being treated so much worse than the rest of us, and this FC is very good at the FC job.
Message: I would log all incidents/time/date/what was said or done and breifly note witnesses' names that saw what happened. This information will come in very handy for your attorney. I would not count on HR to handle anything or any issue. The Hr department at the peak just turns their head, tucks their tail in these type of situations. Chances are you will be labeled and they will tey to get you out, thats why it is very important to see your attorney first. If you get fired or layed off you may have a harassment case....seee.... Some manangers and directors that work for this company are real dummies and arrogant ones at that. Get your information and see your attorney. That will shut them up real quick. It seems when you hit schwab in the pocket they listen and usually will settle so they keep the schwab name out of the media. Just my 2 cents :)

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