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Vault Message Board: Booz Allen Hamilton

Topic Name: The Booznian tragedy
Message Name: Defensiveness vs. Cynicism
Date Posted: 12/24/2005
In Reply To: Wolverine, the problem lies in people that instead of trying to find a constructive solution and actively listening, resort to extremes and get defensive. These boards are meant to raise issues, to proactively tackle a problem or concern. We are consultants at heart aren't we? and if we find a problem within our firm, we are compelled to probe it. I assure you the employee turnover rate at Booz (TB) is rising, but I also assure you that the profile of individuals being hired is changing- The profile is no longer consultants (in TB) but contractors, project managers, who sign up to do exactly what they expect, so don't worry, the bickering will drop as the firm sets the record straight and is more transparent to its employess and potential hires on the job expectations. If the company does not do this, this wil continue to happen. How about you tell all your clients- "just dissolve the company, sell your stocks and run if your having such a hard time keeping profits up". Way to go you, a true consultant a heart.
Message: You characterize as defensive those views that seek only to dispute your perception of the institution. Not sure that is far. For example, you say WTB has changed its hiring spec, without offering any evidence. As someone who is familiar with the people hired by WTB for at least the past decade, I see no change other then a tendency to bring in very senior people from government. Am I being defensive or simply reaching a different conclusion from the data. You look around and say you see problems. Fine. Many of us, looking at the same data (or in the case of some of us, more comprehensive data) do not see problems where you do. Yet when that point is made, you characterize it as defensivenes. Maybe the issue is the opposite: you are excessively cynical.

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