Company or Recruiter:
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Next Step Systems
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Industry:
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Software
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Function:
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Technical Support
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Location:
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New York, NY
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REF Code:
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Position Level:
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Experienced
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Position Type:
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Full Time
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Salary:
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No Preference
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Must be willing to travel up to 100%!
Looking for talented application specialist with stellar training ability/client-facing skills.
$40K base and bonus plus $100 daily stipend when traveling and full benefits.
Responsiblities:
- Travel throughout Midwest and Eastern U.S. full-time, with some travel on weekends.
- Install and configure proprietary software to integrate with a variety of databases.
- Train end-users on use of our proprietary software.
- Support current customers during onsite visits.
- Provide phone support to both inexperienced and highly technical users of proprietary software.
- Supply first level troubleshooting of wide area networks, servers and desktops.
Qualifications:
- Must have a minimum of three years application installation and support experience.
- Possess a strong knowledge of PC-based computing systems.
- MUST have system administration experience in order to join Windows based PCs to existing networks running a variety of operating systems.
- Working knowledge of ODBC connectivity to SQL Server and other databases.
- Solid understanding of the Internet (DNS, HTML, HTTP, HTTPS, POP, SMTP, FTP, TELNET).
- Ability to install and configure leading anti-virus, anti-spyware suites, MS Office suite, pcAnywhere, Procomm Plus, WinZip, etc.
- Strong knowledge of email clients, setup and troubleshooting.
- Configure new PCs for resale (configure user accounts, windows updates, install software).
- Proficiency in all Windows platforms (95, 98, ME, NT, 2000, XP, 2003).
- Good knowledge of the Windows Registry.
- Ability to assign dynamic or static TCP/IP, map network drives, troubleshoot networking issues.
- SCO Unix, Citrix MetaFrame, Terminal Server, Novell Netware, dumb terminal experience helpful but not required.
- Training and technical writing experience a plus.
- An Associates degree or equivalent is desired.
- Energetic
- Able to adapt training needs based on end-user personalities
- Calm in the face of unexpected issues
- Excellent communicator, both verbal and written
Contact information:
Mike Stapinski
jobs@nextstepsystems.com
Next Step Systems
www.nextstepsystems.com
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Contact:
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Mike Stapinski
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Phone:
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630-428-0600
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Fax:
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E-mail:
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jobs@nextstepsystems.com
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URL:
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Next Step Systems
Next Step Systems is a recruiting firm specializing in permanent employment of Information Technology (IT) Professionals. We work with candidates and jobs at all levels. We are currently working on 200+ full-time technical positions nationally. We're a Chicago based Technical Employment Service that has computer job openings across the country.
Here is a partial list of recent positions and titles:
Programmer Developer Business/Systems Analyst Quality Assurance
Database Administrator Datawarehouse Data Modeling
LAN, WAN and SAN Administrator Network Engineer Systems Support
Technical Sales Sales Support Engineer Account Manager
Project Leader Manager Director VP CTO CIO
If you are on the job market and have technical or computer skills, please send your resume with salary expectations to jobs@nextstepsystems.com.
We are Information Technology recruiting specialists, providing a personalized service to fit the changing needs of our job seeker clients and our employer clients. From technical jobs in Chicago to network jobs in Philadelphia and Denver, we have been successful. Visit us on the web at http://www.nextstepsystems.com.
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