Company or Recruiter:
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Next Step Systems
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Industry:
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Hardware
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Function:
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Systems Administration
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Location:
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Boulder - Longmont, CO
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REF Code:
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Position Level:
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Experienced
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Position Type:
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Full Time
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Salary:
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No Preference
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40-43K
Responsibilities : SHIFT: Friday,Sat&Sunday 7pm-7am
B Assist and consult with customers in the design and implementation of customer architectures.
B Provide Tier 1 and 2 support to customers. Ensure customer installations are in accordance with standard procedures and Service Level Agreements.
B Develop, maintain, and manage relationships with assigned customers.
B Primarily responsible for monitoring customer applications and operational architecture through a Network Operating Center (NOC) environment.
B Respond to alarms in accordance with department procedures.
B Issue trouble tickets when necessary. Maintain detailed logs and notebooks regarding customer applications, security, and operational readiness.
B Assist the Systems Engineer and Account Representatives, when necessary, in the sales process.
B Specific duties may include direct customer contact, explaining operational structure and abilities, and product demonstrations. Identify possible up sell opportunities.
B Ability to manage an aspect of facility support systems (HVAC, electrical, etc) May require liaison with the appropriate vendor.
B This position will be on-call for emergency response and may require shift work.
Qualifications :
B College Degree preferred but will consider applicants with equivalent work-related experience with a minimum educational requirement of a H.S. Diploma or GED equivalent.
B 2 years related work experience preferred.
B Additional experience in the following areas a plus: Help Desk, Network Administration/Systems Administration, Technical Account Management, Electrical and HVAC
B Must possess strong customer service attitude and interpersonal skills.
B Must possess excellent written and verbal communication skills.
B Proven ability to execute multiple tasks efficiently and effectively.
B Proven ability to work effectively in a team environment.
B Demonstrated flexibility, organization and self-motivation.
Contact Information:
Mike Stapinski
jobs@nextstepsystems.com
Next Step Systems
http://www.nextstepsystems.com
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Contact:
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Mike Stapinski
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Phone:
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630-428-0600
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Fax:
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E-mail:
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jobs@nextstepsystems.com
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URL:
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Next Step Systems
Next Step Systems is a recruiting firm specializing in permanent employment of Information Technology (IT) Professionals. We work with candidates and jobs at all levels. We are currently working on 200+ full-time technical positions nationally. We're a Chicago based Technical Employment Service that has computer job openings across the country.
Here is a partial list of recent positions and titles:
Programmer B Developer B Business/Systems Analyst - Quality Assurance
Database Administrator B Datawarehouse B Data Modeling
LAN, WAN and SAN Administrator B Network Engineer B Systems Support
Technical Sales B Sales Support Engineer B Account Manager
Project Leader B Manager - Director B VP B CTO B CIO
If you are on the job market and have technical or computer skills, please send your resume with salary expectations to jobs@nextstepsystems.com.
We are Information Technology recruiting specialists, providing a personalized service to fit the changing needs of our job seeker clients and our employer clients. From technical jobs in Chicago to network jobs in Philadelphia and Denver, we have been successful. Visit us on the web at http://www.nextstepsystems.com.
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