Company or Recruiter:
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Next Step Systems
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Industry:
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Communications/Networking Equipment
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Function:
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Project Management
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Location:
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Oakland, CA
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REF Code:
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Position Level:
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Experienced
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Position Type:
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Full Time
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Salary:
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$75 - 100K
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$90-$110K
Responsibilities:
-Provide presales support in the assigned region to regional sales reps for the Managed Services segment of business. This includes hosting of customer????????????????????????s data processing environments and the various services that revolve around that segment of the business; monitoring, application support, etc.
-Deliver Technical presentations of service offerings to new and existing Customers.
-Gather technical information on the customers IT environment. Including but not limited to Data Center Operations, Systems, Networking Infrastructure, Backup processes, applications.
-Engage customers to extract critical technical and business drivers that may position Deliverables.
-Engineer detailed solutions for Managed Services.
-Prioritize and manage to the regional sales opportunities and goals.
-Maintain familiarity and adherence to all methods and procedures.
-Consistently manage all Support Requests to a timely and successful completion.
-Ability to provide tier two support to other SE????????????????????????s; including assisting with the creation of customized or out of the box solutions.
-Extensive travel requirements up to 50%
Qualifications:
-College degree preferred; prefer degree in Computer Science, Engineering or work experience equivalent.
-Significant experience in Managed Services
-5 ???????????????????????? 7 years of technical services support or pre-sales support experience.
-5 - 7 years of managed hosting services or networking experience.
-"Creditworthiness" and ability to use a personal credit card for all reimbursable expenses is required
-Excellent PC skills and common business applications. ( MS Word, Excel, PowerPoint, Access, Visio)
-Detailed knowledge of Information Technology to include data center infrastructures, data backup and recovery concepts and technologies.
-General business operations knowledge
Technical skills minimum requirements:
-TCP/IP networking basics
-Data center operations basics including; power, HVAC, fire suppression, security
-Windows and UNIX OS basics
-General web technology basics
-LAN switching, routing and security basics
-WAN technology basics
-Backup methodology and technology basics
-Storage basics
-Basic understanding of high availability methods, protocols and designs
OTHER SKILLS:
In addition to the above required skills, all successful candidates must possess extensive knowledge and demonstrated ability in at least five of the areas described below:
-Managed Hosting Services, technologies and concepts.
-Data replication and data mirroring technologies and processes.
-Networking and telecommunication technologies and concepts.
-LAN switching, routing and security.
-Network security methods, appliances and systems.
-SAN, NAS and DASD installation, configuration and management
-System components and usage.
-Operating systems installation, configuration and management
-Web, database, middleware, email or ERP application installation, configuration and management
-Consulting and Technical Services.
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Contact:
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Mike Stapinski
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Phone:
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630-428-0600
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Fax:
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E-mail:
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jobs@nextstepsystems.com
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URL:
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Next Step Systems
Next Step Systems is a recruiting firm specializing in permanent employment of Information Technology (IT) Professionals. We work with candidates and jobs at all levels. We are currently working on 200+ full-time technical positions nationally. We're a Chicago based Technical Employment Service that has computer job openings across the country.
Here is a partial list of recent positions and titles:
Programmer Developer
Business/Systems Analyst
Quality Assurance
Database Administrator
Datawarehouse
Data Modeling
LAN, WAN and SAN Administrator
Network Engineer
Systems Support
Technical Sales
Sales Support Engineer
Account Manager
Project Leader
Manager
Director
VP
CTO
CIO
If you are on the job market and have technical or computer skills, please send your resume with salary expectations to jobs@nextstepsystems.com.
We are Information Technology recruiting specialists, providing a personalized service to fit the changing needs of our job seeker clients and our employer clients. From technical jobs in Chicago to network jobs in Philadelphia and Denver, we have been successful. Visit us on the web at http://www.nextstepsystems.com.
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