Liberty Mutual Internship Program

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4.4 of 5 stars Average Intern Rating (of 580 Intern Reviews)

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5.0 of 5 stars

Priceless, eye-opening, expanding, joyful way to spend a summer while learning.
Other (US) | 2014 | VERIFIED INTERN


Uppers

The people I got to work with/meet.


Downers

That it was only for 3 months. I wish I didn't have to end the internship.


Advice to Potential Interns

Disregard the fact that this is an insurance company. They are MUCH more than that. You will not be disappointed if you choose to give Liberty Mutual Insurance a shot.


Would You Recommend

Yes


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4.8 of 5 stars

Detail-oriented person willing to adapt to multiple situations, deadlines, and projects
Other (US) | 2014 | VERIFIED INTERN


Uppers

Hours were excellent, but the people were really what made my internship both memorable and enjoyable


Downers

I did not prefer to scan, however this experience allowed me to meet other people outside of my department.


Advice to Potential Interns

Treat every job, no matter how small, as if it was the biggest assignment you have been given. You may not think what you are doing is "that" important, but you are adding value to the organization. By successfully completing the small tasks, you will gain the trust of your superiors and this will allow them to entrust you will more difficult work.


Sample Interview Questions

Tell me about a time when you had a very "unimportant" job that you did to the best of your ability and surpassed the bar that was set for you.


Advice to Management

I think this internship program was set up very well. The only thing I would have possibly pefered is slightly higher compensation. However, the experience I gained was well worth every moment at Liberty. I hope to return at a later date.


Would You Recommend

Yes


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5.0 of 5 stars

Great experience, excellent company, amazing time: My Internship.
Charlotte, NC | 2014 | VERIFIED INTERN


Uppers

Work was challenging, but not to the point of being unable to do it. It gave me great experience and helped me understand much more about the operation.


Downers

The only complaint might be the fact that is was a 35-40 minute trip each way, but that really does not have to do with the internship itself.


Advice to Potential Interns

Be yourself. Sounds cheesy, but it's true. There is no need to feel like you have to say the right things or anything because people at the company are so genuinely nice. Ask questions too. The more questions you ask, the more you'll learn and the more connections you'll make.


Would You Recommend

Yes


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4.8 of 5 stars

I learn a very diverse set of skills, challanging myself every day to learn and contribute more.
Boston, MA | 2014 | VERIFIED INTERN


Uppers

Amount of training effort that went into readying me for the position. The constant sight of future opportunities. The engagement and envolvement with the entire team.


Downers

Sometimes a quiet office.


Advice to Potential Interns

Be ready to be able to work independently, but know that there is always support if you need it. You will have the chance to gain a huge skillset and knowledge of the insurance industry no matter what department you are in.


Sample Interview Questions

More personal-based questions. They look for the quality of character and experiences, rather than the depth of knowledge you learn from books and classes. This shows due to the type of people that work here, most of who have absolutely no ego or issue helping someone out.


Would You Recommend

Yes


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5.0 of 5 stars

Experience a strong learning experience that will introduce you to the insurance industry and will give you strong customer service skills
Other (US) | 2014 | VERIFIED INTERN


Uppers

I enjoyed the constant communication with co-workers and clients. I also really enjoyed the investigative nature of my role in insurance claims


Downers

I felt the role becoming less and less challenging as I got more familiar with my role. I did not feel a continued challenge at the level that I wished


Advice to Potential Interns

Come in with an open mind, enthusiasm, and a willingness to learn, as there is much to learn from start to end about the insurance industry.


Sample Interview Questions

Describe a time when you were very frustrated with a situation and came out of the situation with a positive outcome.


Advice to Management

Cannot think of any


Would You Recommend

Yes


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4.9 of 5 stars

Liberty Mutual: Great Pay, Amazing Opportunities.
Other (US) | 2014 | VERIFIED INTERN


Uppers

A few best aspects of my internship included great compensation, an open work schedule (you can come in anytime between 7-9, and leave between 3-5), being treated the same as a full time associate, and a meaningful internship experience where I made great networking opportunities and actually learned transferable skills.


Downers

I did not enjoy working in the Claims department, as most of the job concerns calling claimants and medical professionals.


Advice to Potential Interns

Liberty is a fantastic place to work once you get your foot in the door, I did not enjoy my actual position but feel that the company itself is incredibe. I look forward to transfering to a different department next year, and am very excited for the future opportunities my manager and operations manager have advised me on. You could not ask for a better place to work, people care about you, you are paid well, and you can come and go whenever as long as you get your work done. The workload itself was definitely managable, with strict company guidelines of working no more than 37.5 hours a week. Liberty cares greatly about its interns


Sample Interview Questions

-Tell us about a time you had to give hard news to another individual. What did you say and how did they handle it?

-What is your biggest weakness?


Advice to Management

The only advice I could give Liberty is to expand on the training program. I was given many opportunities to work on complex claims and make complex decisions, although I was only supposed to work on 'simple' claims. I really enjoyed this, because I was able to go above and beyond my role, although I had to learn a lot of stuff outside of my training class. I would advise a split training program that covers simple actions and procedures such as ICP's amd EDM's for one week, a one week introductory break to get to know one's team and mentor, then a second week of training for claim approvals and handling complex icps.


Would You Recommend

Yes


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4.9 of 5 stars

Valuable Real Life Work Experience
Cincinnati, OH | 2014 | VERIFIED INTERN


Uppers

Meaningful work, reasonable hours, well paying


Downers

More work hours, shadow other offices


Advice to Potential Interns

Great company to work for, high value of interns, great future opportunities, meaningful work


Advice to Management

More information for hires moving to a new city for the internship regarding housing, more networking events planned for interns at offices that are not in Boston.


Would You Recommend

Yes


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4.9 of 5 stars

Challenging work, but worth it. For those who enjoy problem solving.
Other (US) | 2014 | VERIFIED INTERN


Uppers

Pay, significant work, the people I work with.


Downers

Had to study for an exam, work, and commute a ways to get to work.


Advice to Potential Interns

Learn as much as you can and get as involved as you can. And have fun with the people you work with.


Sample Interview Questions

Strengths/weakness, experience, tech skills.


Advice to Management

Pretty good, corporate is corporate.


Would You Recommend

Yes


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5.0 of 5 stars

Prepare Yourself to : Establish your Strengths, break down your weaknesses, and Take one Step Closer to What you Want.
Manchester, NH | 2014 | VERIFIED INTERN


Uppers

Everyone I worked with in my office was amazing and showed me nothing but respect and a genuine interest in my development at the company.


Downers

Liberty Mutual is a massive country so I would love an opportunity to see more of the operations if that would be possible.


Advice to Potential Interns

I have had a great experience for several reasons. There has never been a day where I have not felt that my manager and co-workers support me and are willing to help me with issues I am having. At LMI, employees are understanding and willing to educate you as long as you are willing to put forth the effort. Here at Liberty Mutual, you are surrounded by motivated people at all different stages of life. A great place to learn and build.


Sample Interview Questions

Name a time where you needed to make a quick decision? How did it work out?


Advice to Management

Specifically for interns, an internship program that allows the intern to observe several department would be so beneficial for the intern and allow the company to be more competitive when attempting to convince the intern to become full time.


Would You Recommend

Yes


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5.0 of 5 stars

If you want to feel valued, come intern at Liberty Mutual
Harrisburg, PA | 2014 | VERIFIED INTERN


Uppers

Compensation, work environment, and opportunity for growth. For exceptional interns that the company is interested in hiring they have an all-expense paid trip to Boston at the end of the summer.


Downers

Not enough work at times


Advice to Potential Interns

Liberty Mutual truly is all about responsibility. If you are a dedicated and responsible person, Liberty Mutual will treat you well.


Sample Interview Questions

Give me an example of a time when you were put in a situation where you had to think on your feet.



What was your favorite job and why, and what was your least favorite job, and why?


Would You Recommend

Yes


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