You can tell that all of your coworkers were super-smart and had ample opportunities at more "prestigious" companies, but they picked Capital One because they have a life outside of work. Everyone genuinely enjoyed working with each other and there was mutual respect between everyone. The gym and cafes are phenomenal. Overall, the Plano campus culture is very collegiate.
It is irritating, at least for me, to work in an industry so severely hamstrung by federal regulation. That is definitely something to consider if you want to work for a bank, period, so Capital One is no exception. Apart from that, some people were quick to complain and have a pessimistic, woe-is-me attitude at work, while the majority was generally enthusiastic and productive on the job. These "bad apples" are unavoidable at any company, I guess.
Advice to Potential Interns
If industry or product is your chief determinant for picking an employer, Capital One might not be the place for you. However, if culture, work-life balance, and/or "interesting-ness" of work are, then Capital One is perfect for you. I'd rather enjoy the people I work with and the rigor of the work that I am doing and not really care about the company's products than vice versa (hate the people, be bored by the work, and yet be excited about the company).
Advice to Management
The most annoying thing was the constant specter of federal regulations hanging over us, but there is nothing we can really do about that. The biggest thing I would fix is to get the employees to complain less. Capital One is a great place to work! We could use more positive people here and less of the grouches.
Sample Interview Questions
1. Explain different ways you would monetize a mobile game and evaluate which is best, given certain economics from each monetization strategy.
2. Describe 10 distinct ways you would innovate a salt-and-pepper shaker.
3. Give me one product you really like, give me some ways to improve it, and then explain how you would execute these improvements and take the subsequently improved product to market.