About Hotel-Icon Work Integrated Education Program

Hotel ICON Limited

Hotel ICON was founded by the School of Hotel & Tourism Management (SHTM) at Hong Kong PolyU to better serve tourism, benefit the community and showcase the best of our city. Uniquely among hotels, we were born to help develop and to innovate our industry.

Hotel ICON's Work Integrated Education (WIE) Programme

The WIE programme aims at helping students to become all-round professionals with an appropriate level of operational experience, understanding of industry operations with inspiring ideas and the related inter-personal skills.

The 6-month WIE is designed for students with no prior experience but they are interested in pursuing a career in a specific area of hospitality. Students are trained in three different departments such as Food & Beverage, Rooms and Administrative Departments. Different activities such as cross function exposure training, regular feedback meeting, external exposure by visiting to other organizations, experience sharing with hotel guests on things that not taught in school etc., are arranged for interns to enhance their inspiration and innovation.

The WIE Programme Design and Implementation

  • An Education Manager is assigned to take care of the WIE Programme. Once the interns are recruited through an intensive selection process, the Hotel will provide a tailor-made training plan for them according to individual wish list.
  • The Mentorship System provides each intern a personal workplace mentor to provide guidance and training support. Mentors are the certified trainers, they also provide personal guidance to their career path, personal development and attitude towards study and work. A monthly "Mentor Allowance" is awarded to each mentor.
  • Intern's Expectation is tried to be met after discussion between Education Manager and department heads on the assignment of interns to different departments.
  • Intern's Learning Journey Binder that covers the learning objective & expectation; hotel orientation & training curriculum; functional rotation, and learning schedule.
  • Orientation & Induction Training is conducted with intensive departmental familiarization, job skills training, and performance assessment in the first 2 weeks to ensure they acquire the right skills and are confident in serving our guests.
  • Intern Community is established by creating a facebook platform to allow better communication and work experience sharing between students and mentors.
  • Interns are paid HK$4,500 as monthly allowance. The hotel also provides uniform and laundry, duty meals, annual leaves, paid sick leave, gazetted public holidays and an opportunity to stay at the hotel for one night as a guest.
  • Monthly Performance Assessment is conducted aiming at performance coaching and finding ways to help interns to learn better. In addition, they are required to complete performance assessment, special projects or assignments, and participate in cross-departmental events to broaden their horizons and gain practical experience.

To Genuinely Inspire Talent

As of today, Hotel ICON has trained 365 students with 2,380 training days and committed to close to HK$ 9.6 million in terms of training costs.

This unique internship programme offers students the opportunity to benefit from the Hotel's transparent operations and gain a holistic understanding of the industry by participating in the day-to-day running of various departments in a "real world" hotel environment.

"As the first teaching and research hotel of its kind in the world, we have an obligation to cultivate the next generation of hoteliers", says Richard Hatter, General Manager of Hotel ICON. "We are dedicated to nurture the very best industry professionals."

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Hotel-Icon Work Integrated Education Program

  • Human Capital
  • Hotel ICON
  • 17 Science Museum Road
  • Tsim Sha Tsui East, Kowloon
  • Hong Kong
  • Phone: +852 34001000
  • Phone 2: +852 34001171


  • Number of Interns: 51 to 100
  • Compensation/Benefits: Stipend
  • Duration: 3 to 6 months
  • Academic Level: College Juniors, College Seniors


  • Hong Kong, China