Telephone Operators

Telephone operators help people using phone company services, as well as other telephone users, to place calls and to make connections. There are approximately 118,060 switchboard operators, 10,280 telephone operators, and 2,550 other communications equipment operators employed in the United States.


Quick Facts
Duties Help people use phone company services, as well as other telephone users, to place calls and to make connections
Alternate Title(s) Directory Assistance Operators, Switchboard Operators
Salary Range Below $25,000 to $75,000
Employment Prospects Poor
Advancement Prospects Fair
Work Environment Primarily Indoors
Best Geographical Location(s) Opportunities are available throughout the country
Education and Training
  • High School Diploma
Related School Subjects
  • Computer Science
  • English
  • Speech
Experience No experience required
Skills
  • Computer
  • Interpersonal
  • Public Speaking
Personality Traits
  • Outgoing
  • Social
  • Talkative
Licensure/Certification None
Special Requirements None
Career Ladder
  • PBX Service Advisor or Switchboard Operator
  • Chief Operator
  • Assistant Chief Operator
  • Telephone Operator
  • Trainee

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Health Service Administrator

  • $0
  • 25
  • 50
  • 75
  • 100
  • 100+
Yearly Salary Range (US$ Thousands)