Telemarketers

Telemarketers make and receive phone calls on behalf of a company in order to sell its goods, market its services, gather information, receive orders and complaints, solicit donations, and/or handle other miscellaneous business.

Telemarketing professionals might work directly for one company or for several companies that use the same service. In addition to selling, telemarketers place and receive calls in order to raise funds, conduct marketing research surveys, or raise public awareness. Accordingly, a wide variety of organizations in many industries employ telemarketers. There are approximately 231,900 people who work part time or full time as telemarketers.


Quick Facts
Duties Make and receive phone calls on behalf of a company in order to sell its goods, market its services, gather information, and perform other tasks
Alternate Title(s) None
Salary Range Below $25,000 to $50,000
Employment Prospects Good
Advancement Prospects Fair
Work Environment Primarily Indoors
Best Geographical Location(s) Opportunities are available throughout the country, but are best in large, urban areas
Education and Training
  • High School Diploma
Related School Subjects
  • Business
  • English
  • Speech
Experience Customer service or sales experience recommended
Skills
  • Interpersonal
  • Public Speaking
  • Sales
Personality Traits
  • Enterprising
  • Outgoing
  • Talkative
Licensure/Certification None
Special Requirements None
Career Ladder
  • Telemarketing Manager or Trainer
  • Experienced Telemarketer
  • Entry-Level Telemarketer

Related Industries

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