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Industries & Professions /
Technical Support Specialists
The U.S. Department of Labor (DOL) predicts that employment for technical support specialists will grow faster than the average for all occupations through 2022. Each time a new computer product is released on the market or another system is installed, there will be problems, whether from user error or technical difficulty. Therefore, there will always be a need for technical support specialists to solve the problems. Since technology changes so rapidly, it is very important for these professionals to keep up to date on advances. They should read trade magazines, surf the Internet, and talk with colleagues in order to know what is happening in the field.