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Industries & Professions /
Technical Support Specialists
Any technical courses you can take, such as computer science, schematic drawing, or electronics, can help you develop the logical and analytical thinking skills necessary to be successful in this field. Courses in math and science are also valuable for this reason. Since technical support specialists have to deal with both computer programmers and software designers on the one hand and computer users who may not know anything about computers and/or the Internet on the other, you should take English and speech classes to improve your verbal and written communications skills. Taking a foreign language, such as Spanish, will be useful since you may need to assist people who do not speak English as a first language.