You are currently signed in as .
0 Items in Your Cart
Vault Guides are THE source for insider insight on career information and employer reviews. Shop Vault Guides
Industries & Professions /
Technical Support Specialists
Any technical courses you can take, such as computer science,
schematic drawing, or electronics, can help you develop the logical
and analytical thinking skills necessary to be successful in this
field. Courses in math and science are also valuable for this
reason. Since technical support specialists have to deal with both
computer programmers and software designers on the one hand
and computer users who may not know anything about computers and/or
the Internet on the other, you should take English and speech
classes to improve your verbal and written communications skills.
Taking a foreign language, such as Spanish, will be useful since
you may need to assist people who do not speak English as a first
Are you a student? You may have free access to Vault's premium content. Contact your Career Center, Alumni Office or Library to find out more.