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After months of physical abuse from her husband, a young woman has taken her children and moved out of her house. With no job and no home, and fearing for her safety, she looks for a temporary shelter for herself and her children. Once there, she can rely on the help of social workers who will provide her and her family with a room, food, and security. The social workers will offer counseling and emotional support to help her address the problems in her life. They will involve her in group sessions with other victims of abuse. They will direct her to job training programs and other employment services. They will set up interviews with managers of low-income housing. As the woman makes efforts to improve her life, the shelter will provide day care for the children. All these resources exist because the social work profession has long been committed to empowering people and improving society.
The social worker's role extends even beyond the shelter. If the woman has trouble getting help from other agencies, the social worker will serve as an advocate, stepping in to ensure that she gets the aid to which she is entitled. The woman may also qualify for long-term assistance from the shelter, such as a second-step program in which a social worker offers counseling and other support over several months. The woman's individual experience will also help in the social worker's research of the problem of domestic violence; with that research, the social worker can help the community come to a better understanding of the problem and can direct society toward solutions. Some of these solutions may include the development of special police procedures for domestic disputes, or court-ordered therapy groups for abusive spouses.
Direct social work practice is also known as clinical practice. As the name suggests, direct practice involves working directly with the client by offering counseling, advocacy, information and referral, and education. Indirect practice concerns the structures through which the direct practice is offered. Indirect practice (a practice consisting mostly of social workers with Ph.D. degrees) involves program development and evaluation, administration, and policy analysis. The vast majority of the more than 130,000 members of the National Association of Social Workers work in direct service roles.
Because of the number of problems facing individuals, families, and communities, social workers find jobs in a wide variety of settings and with a variety of client groups. Many involve working with people of various age groups; others, such as geriatric social work, focus on assisting people from one age group, such as the elderly.
Mental health care has become the lead area of social work employment. These jobs are competitive and typically go to more experienced social workers. Settings include community mental health centers, where social workers serve mentally ill people and participate in outreach services; state and county mental hospitals, for long-term, inpatient care; facilities of the Department of Veterans Affairs, involving a variety of mental health care programs for veterans; and private psychiatric hospitals, for patients who can pay directly. Social workers also work with patients who have physical illnesses. They help individuals and their families adjust to the illness and the changes that illness may bring to their lives. They confer with physicians and with other members of the medical team to make plans about the best way to help the patient. They explain the treatment and its anticipated outcome to both the patient and the family. They help the patient adjust to the possible prospect of long hospitalization and isolation from the family.
Efforts are being made to offer a more universal system of care that would incorporate child care, family services, and community service. Child care services include day care homes, child care centers, and Head Start centers. Social workers in this setting attempt to address all the problems children face from infancy to late adolescence. They work with families to detect problems early and intervene when necessary. They research the problems confronting children and families, and they establish new services or adapt existing services to address these problems. They provide parenting education to teenage parents, which can involve living with a teenage mother in a foster care situation, teaching parenting skills, and caring for the baby while the mother attends school. Social workers alert employers to employees' needs for daytime child care.
Social workers in this area of service are constantly required to address new issues. In recent years, for example, social workers have developed services for families composed of different cultural backgrounds, services for children with congenital disabilities resulting from the mother's drug use, and disabilities related to HIV or AIDS.
Within this field, social workers provide individual and family counseling services in order to assess the older person's needs and strengths. Social workers help older people locate transportation and housing services. They also offer adult day care services or adult foster care services that match older people with families. Adult protective services protect older people from abuse and neglect, and respite services allow family members time off from the care of an older person. A little-recognized problem is the rising incidence of AIDS among the elderly; 10 percent of all AIDS patients are aged 50 or over.
In schools, social workers serve students and their families, teachers, administrators, and other school staff members. Education, counseling, and advocacy are important aspects of school social work. With education, social workers attempt to prevent alcohol and drug abuse, teen pregnancy, and the spread of AIDS and other sexually transmitted diseases. They provide multicultural and family life education. They counsel students who are discriminated against because of their sexual orientation or racial, ethnic, or religious background. They also serve as advocates for these students, bringing issues of discrimination before administrators, school boards, and student councils.
A smaller number of social workers are employed in the areas of social work education (a field composed of the professors and instructors who teach and train students of social work); group practice (in which social workers facilitate treatment and support groups); and corrections (providing services to inmates in penal institutions). Social workers also offer counseling, occupational assistance, and advocacy to those with addictions and disabilities, to the homeless, and to women, children, and the elderly who have been in abusive situations.
Client groups expand and change as societal problems change. Social work professionals must remain aware of the problems affecting individuals and communities in order to offer assistance to as many people as possible.
Computers have become important tools for social workers. Client records are maintained on computer databases, allowing for easier collection and analysis of data. Interactive software programs are used to train social workers, as well as to analyze case histories (such as for an individual's risk of HIV infection).
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