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Industries & Professions /
Secretaries, also called administrative assistants, perform a wide range of jobs that vary greatly from business to business. However, most secretaries draft memos, letters, and reports; manage records and information; answer telephones; handle correspondence; schedule appointments; make travel arrangements; and sort mail. The amount of time secretaries spend on these duties depends on the size and type of the office as well as on their own job training. There are nearly 4 million secretaries employed in the United States.