Retail Sales Workers

Salesperson Assists Customer

Retail sales workers assist customers with purchases by identifying their needs, showing or demonstrating merchandise, receiving payment, recording sales, and wrapping their purchases or arranging for their delivery. They are sometimes called sales clerks, retail clerks, or salespeople. There are more than 4.8 million retail salespersons employed in the United States.

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Quick Facts
Alternate Title(s) Retail Clerks, Sales Clerks, Salespersons
Duties Perform a wide range of duties at retail stores, from waiting on customers and accepting payment, to stocking goods and preparing window displays
Salary Range Below $25,000 to $50,000
Work Environment Primarily Indoors
Best Geographical Location(s) Opportunities are available throughout the country, but the vast majority of positions are located in large cities and suburban areas
Minimum Education Level
  • High School Diploma
School Subjects
  • English
  • Mathematics
  • Speech
Experience On-the-job training
Personality Traits
  • Conventional
  • Helpful
  • Outgoing
  • Interpersonal
  • Public Speaking
  • Sales
Certification or Licensing Recommended
Special Requirements Some states set a minimum age of 14 and require at least a high school diploma
Employment Prospects Excellent
Advancement Prospects Good
Outlook About as Fast as the Average
Career Ladder
  • Retail Business Owner
  • Supervisor or Department Manager
  • Senior Sales Worker
  • Retail Sales Clerk
  • Stock Clerk

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