Reservation and Ticket Agents

High School

Reservation and ticket agents are generally required to have at least a high school diploma. Applicants should be able to type and have good communication and problem-solving skills. Because computers are being used more and more in this field, you should have a basic knowledge of computers and computer software. Previous experience working with the public is also helpful for the job. Knowledge of geography and foreign languages are other valuable skills, especially for international service agents.  



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