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Overall employment for receptionists is expected to grow faster than the average for all careers through 2024, according to the Occupational Outlook Handbook. Many openings will occur due to the occupation's high turnover rate. Opportunities will be best for those with a variety of clerical and computer skills and work experience. Growth in jobs for receptionists is expected to be greater than for other clerical positions because automation will have little effect on the receptionist's largely interpersonal duties and because of an anticipated growth in the number of businesses providing services. In addition, more and more businesses are learning how valuable a receptionist can be in furthering their public relations efforts and helping them convey a positive image.
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