The receptionist is a specialist in human contact: The most important part of a receptionist's job is dealing with people in a courteous and effective manner. Receptionists greet customers, clients, patients, and salespeople, take their names, and determine the nature of their business and the person they wish to see. The receptionist then pages the requested person, directs the visitor to that person's office or location, or makes an appointment for a later visit. Receptionists usually keep records of all visits by writing down the visitor's name, purpose of visit, person visited, and date and time. They may also be responsible for having clients and visitors fill out applications or paperwork pertaining to their visit.

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