Insurance Policy Processing Workers

Army Base Family Signs Up for Insurance Information

Insurance policy processing workers perform a variety of clerical and administrative tasks that ensure that insurance applications and claims are handled in an efficient and timely manner. They review new applications, make adjustments to existing policies, work on policies that are to be reinstated, check the accuracy of company records, verify client information, and compile information used in claim settlement. Insurance policy processing personnel also handle business correspondence relating to any of the above duties. They use computers, word processors, calculators, and other office equipment in the course of their work. There are approximately 262,910 insurance policy processing workers employed in the United States.

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Quick Facts
Alternate Title(s) Agent-Contract Clerks, Cancellation Clerks, Claims Clerks, Claims Examiners, Insurance Checkers, Medical-Voucher Clerks, Policy-Change Clerks, Reviewers, Revival Clerks
Duties Review new insurance applications; adjust existing and reinstated policies; verify claimant information; compile information used in claim settlement
Salary Range $25,000 to $75,000
Work Environment Primarily Indoors
Best Geographical Location(s) Major metropolitan areas
Minimum Education Level
  • High School Diploma
School Subjects
  • Business
  • Computer Science
  • Mathematics
Experience On-the-job training
Personality Traits
  • Conventional
  • Organized
  • Realistic
  • Business Management
  • Interpersonal
  • Organizational
Certification or Licensing None
Special Requirements None
Employment Prospects Good
Advancement Prospects Good
Outlook About as Fast as the Average
Career Ladder
  • Supervisor
  • Experienced Insurance Policy Processing Clerk
  • Entry-Level Insurance Policy Processing Worker

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