Industries & Professions /
Industrial Traffic Managers
Industrial traffic managers direct and coordinate workers who document, classify, route, and schedule outgoing freight and who verify and reship incoming freight at warehouses and other work sites. They also quote rates and give other information to customers and handle customer complaints about damaged, missing, or over-charged goods. Some traffic managers decide which method of transportation of goods is best. They investigate different means of transportation and then make their decisions based on the efficiency and cost. Computers have made the traffic manager's job much easier. In order to make important judgments, traffic managers must make distance and rate calculations that can be done easily and quickly with computers. Software programs also enable traffic managers to analyze cost effectiveness and decide on the most efficient means of transporting goods.