Human Services Workers

Family Talks with a Human Services Worker

Under the supervision of social workers, psychologists, sociologists, and other professionals, human services workers offer support to families, the elderly, the poor, and others in need. They teach life and communication skills to people in mental health facilities or substance abuse programs. Employed by agencies, shelters, halfway houses, and hospitals, they work individually with clients or in group counseling. They also direct clients to social services and benefits. There are approximately 359,350 human services workers employed in the United States.

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Quick Facts
Alternate Title(s) Advocates, Aides, Counselors, Day Care Workers
Duties Help people with everyday tasks; listen to problems and assist in resolving them using available services; keep records and serve as a liaison between clients and service programs
Salary Range Below $25,000 to $50,000
Work Environment Primarily Indoors
Best Geographical Location(s) Opportunities exist in all regions
Minimum Education Level
  • High School Diploma
  • Some Postsecondary Training
School Subjects
  • English
  • Psychology
  • Sociology
Experience Part-time or volunteer experience as an aide or counselor
Personality Traits
  • Helpful
  • Outgoing
  • Social
  • Interpersonal
  • Public Speaking
  • Teaching
Certification or Licensing Required
Special Requirements None
Employment Prospects Good
Advancement Prospects Good
Outlook Faster than the Average
Career Ladder
  • Community Service Manager
  • Social Worker
  • Counselor
  • Human Services Worker
  • Human Services Assistant

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