Hotel Desk Clerks

Hotel desk clerks work the front desk and are responsible for performing a variety of services, such as registering guests, assigning rooms, and providing general information. For many guests, the front desk worker gives them their first impression of the hotel. There are approximately 234,750 desk clerks employed at lodging properties, large and small, in the United States. Desk clerks are also known as front office workers.


Quick Facts
Duties Track and update hotel records on computers; check in, check out, and otherwise help guests; work with hotel employees as part of a team
Alternate Title(s) Desk Clerks, Front Office Workers, Reservation Clerks
Salary Range Below $25,000 to $50,000
Employment Prospects Good
Advancement Prospects Good
Work Environment Primarily Indoors
Best Geographical Location(s) Any geographic location
Education and Training
  • High School Diploma
Related School Subjects
  • Business
  • Computer Science
  • Speech
Experience Part-time or related experience in the hotel industry
Skills
  • Business Management
  • Interpersonal
  • Organizational
Personality Traits
  • Conventional
  • Helpful
  • Outgoing
Licensure/Certification Recommended
Special Requirements None
Career Ladder
  • Hotel Manager
  • Hotel Assistant Manger
  • Front Office Manager
  • Front Desk Supervisor
  • Hotel Desk Clerk

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