Hotel Desk Clerks

Hotel Desk Clerk Hands Guest Key

Hotel desk clerks work the front desk and perform a variety of services, such as registering guests, assigning rooms, and providing general information. For many guests, the front desk worker gives them their first impression of the hotel. There are approximately 243,210 desk clerks employed at lodging properties, large and small, in the United States. Desk clerks are also known as front office workers.

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Quick Facts
Alternate Title(s) Desk Clerks, Front Office Workers, Reservation Clerks
Duties Track and update hotel records on computers; check in, check out, and otherwise help guests; work with hotel employees as part of a team
Salary Range Below $25,000 to $50,000
Work Environment Primarily Indoors
Best Geographical Location(s) Any geographic location
Minimum Education Level
  • High School Diploma
School Subjects
  • Business
  • Computer Science
  • Speech
Experience Part-time or related experience in the hotel industry
Personality Traits
  • Conventional
  • Helpful
  • Outgoing
  • Business Management
  • Interpersonal
  • Organizational
Certification or Licensing Recommended
Special Requirements None
Employment Prospects Good
Advancement Prospects Good
Outlook Faster than the Average
Career Ladder
  • Hotel Manager
  • Hotel Assistant Manger
  • Front Office Manager
  • Front Desk Supervisor
  • Hotel Desk Clerk