Hotel Concierges

Concierges assist hotel guests and help make their stays pleasant and comfortable. Guests may use their services to book tours, airline reservations, or car rentals. Concierges are experts in what their particular city has to offer. Many times they may be asked to recommend restaurants, shows, or museums as well as give directions to other points of interest. Concierges may also be asked to plan cocktail receptions, dinner meetings, or small parties for hotel guests. There are approximately 30,190 concierges employed in the United States.


Quick Facts
Duties Help hotel guests; maintain a thorough knowledge of local restaurants, theaters, and other attractions; plan dinners, arrange rental cars, and plan tours and local transportation for hotel guests
Alternate Title(s) None
Salary Range Below $25,000 to $50,000
Employment Prospects Good
Advancement Prospects Good
Work Environment Primarily Indoors
Best Geographical Location(s) Any geographical location
Education and Training
  • High School Diploma
Related School Subjects
  • Business
  • Foreign Language
  • Speech
Experience Previous customer service and planning experience required
Skills
  • Business Management
  • Foreign Language
  • Interpersonal
Personality Traits
  • Conventional
  • Helpful
  • Outgoing
Licensure/Certification Recommended
Special Requirements None
Career Ladder
  • Hotel Manager
  • Hotel Restaurant Manager
  • Hotel Concierge
  • Hotel Desk Clerk

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