Hotel Concierges

Hotel Concierge on the Phone

Concierges assist hotel guests and help make their stays pleasant and comfortable. Guests may use their services to book tours, airline reservations, or car rentals. Concierges are experts in what their particular city has to offer. Many times they may be asked to recommend restaurants, shows, or museums as well as give directions to other points of interest. Concierges may also be asked to plan cocktail receptions, dinner meetings, or small parties for hotel guests. There are approximately 12,110 hotel concierges employed in the United States.

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Quick Facts
Alternate Title(s) None
Duties Help hotel guests; maintain a thorough knowledge of local restaurants, theaters, and other attractions; plan dinners, arrange rental cars, and plan tours and local transportation for hotel guests
Salary Range Below $25,000 to $50,000
Work Environment Primarily Indoors
Best Geographical Location(s) Any geographic location
Minimum Education Level
  • High School Diploma
School Subjects
  • Business
  • Foreign Language
  • Speech
Experience Previous customer service and planning experience required
Personality Traits
  • Conventional
  • Helpful
  • Outgoing
  • Business Management
  • Foreign Language
  • Interpersonal
Certification or Licensing Recommended
Special Requirements None
Employment Prospects Good
Advancement Prospects Good
Outlook Faster than the Average
Career Ladder
  • Hotel General Manager or Self Employed
  • Hotel Front Desk Manager
  • Hotel Concierge
  • Assistant Concierge
  • Hotel Desk Clerk