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Industries & Professions /
Health advocates, also known as patient representatives and patient advocates, work with and on behalf of patients to resolve issues ranging from getting insurance coverage to dealing with complaints about the medical staff to explaining a doctor's treatment plan. In addition to patients, health advocates often interact with physicians, hospitals, health maintenance organizations, insurance companies, and government agencies, to name a few. Advocates are employed by hospitals, nonprofit groups, and other health facilities, such as nursing homes. They also may work as independent contractors.