Ground Services Workers

Ground service workers play a significant role in the aviation process. They ensure the safety, security, and comfort of passengers, oversee the loading and unloading of cargo and baggage, and prepare aircraft for flight. Their level of organization determines how smoothly the flight process will be for passengers and flight crew.

Quick Facts
Duties Load and unload cargo and baggage, prepare aircraft for flight, and perform other support duties at airports
Alternate Title(s) Aircraft Fueler, Aircraft Servicer, Air Freight Agent, Baggage and Air Cargo Handler, Baggage Service Agent, Cabin Service Worker, Food Service Worker, Fuel Truck Driver, Operations Agent, Ramp Agent, Ramp Service Worker
Salary Range Below $25,000 to $100,000
Employment Prospects Good
Advancement Prospects Good
Work Environment Indoors/Outdoors
Best Geographical Location(s) Opportunities exist in all regions but are best in large, metropolitan areas
Education and Training
  • High School Diploma
Related School Subjects
  • Mathematics
  • Physical Education
  • Technical/Shop
Experience On-the-job training
  • Interpersonal
  • Mechanical/Manual Dexterity
Personality Traits
  • Athletic
  • Hands On
  • Technical
Licensure/Certification Required
Special Requirements Must be 18 to 21 years of age; some positions may require a driver's license
Career Ladder
  • Supervisor or Manager
  • Experienced Ground Services Worker
  • Entry-Level Ground Services Worker

Related Industries

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