Industries & Professions /
Financial Institution Tellers, Clerks, and Related Workers
Several different types of tellers may work at a financial institution, depending on its size. The teller the average bank customer has the most contact with, however, is the commercial teller, also known as a paying and receiving teller. These tellers service the public directly by accepting customers' deposits and providing them with receipts, paying out withdrawals and recording the transactions, cashing checks, exchanging money for customers to provide them with certain kinds of change or currency, and accepting savings account deposits. At the beginning of the workday, each teller is given a cash drawer containing a certain amount of cash from the vault. During the day, this is the money they use for transactions with customers. Their work with the money and their record keeping must be accurate. At the end of their shifts, the tellers' cash drawers are recounted, and the amount must match up with the transactions done that day. A teller who has problems balancing his or her drawer will not be employed for very long.