You are currently signed in as .
0 Items in Your Cart
Vault Guides are THE source for insider insight on career information and employer reviews. Shop Vault Guides
Industries & Professions /
Customer Service Representatives
Customer service representatives work in a variety of businesses, but one thing is common—the customer. All businesses depend on their customers for revenue, so customer service, whether handled internally or outsourced to a call center, must see that customers' needs are met and that customers are satisfied. Customer service representatives must listen and understand what customers want and then find solutions.
Are you a student? You may have free accesss to Vault's premium content.
Contact your Career Center, Alumni Office or Library to find out more.