Customer Service Representatives

Customer service representatives work in a variety of businesses, but one thing is common—the customer. All businesses depend on their customers for revenue, so customer service, whether handled internally or outsourced to a call center, must see that customers' needs are met and that customers are satisfied. Customer service representatives must listen and understand what customers want and then find solutions.

Join Gold to read the full profile and get...

  • The Job
  • Education and Training
  • Outlook
  • Tips for Entry
Already a Gold Subscriber? Login Here

Career Update Newsletter

Tips and tools to help you manage your ideal career.