Customer Service Representatives

A high school diploma is required for most customer service representative positions. High school courses that emphasize communication, such as English and speech, will help you learn to communicate clearly. Any courses that require collaboration with others will also help to teach diplomacy and tact—two important aspects of customer service. Business courses will help you get a good overview of the business world, one that is dependent on customers and customer service. Computer skills are also very important.

Join Gold to read the full profile and get...

  • The Job
  • Education and Training
  • Outlook
  • Tips for Entry
Already a Gold Subscriber? Login Here

Career Update Newsletter

Tips and tools to help you manage your ideal career.