Customer Service Representatives

High School

A high school diploma is required for most customer service representative positions. High school courses that emphasize communication, such as English and speech, will help you learn to communicate clearly. Any courses that require collaboration with others will also help to teach diplomacy and tact-two important aspects of customer service. Business courses will help you get a good overview of the business world, one that is dependent on customers and customer service. Computer skills are also very important.  


Subscribe to Vault to unlock this premium content including:

  • Earnings
  • Outlook
  • Resources & Associations and more.

Are you a student? You may have FREE access.

Vault partners with thousands of colleges, universities and academic institutions to provide students with FREE access to our premium content. To determine if your school is a partner, please enter your school email address below.

X

Your institution does not have an active account.

Subscribe Now

Or

Contact your Career Center, Alumni Office
and Library to find out more.

X

Approved!

Please select your institution
to gain full access.


 

Become a Vault Basic Member

Complete your Vault Profile and get seen by top employers