You are currently signed in as .
0 Items in Your Cart
Vault Guides are THE source for insider insight on career information and employer reviews. Shop Vault Guides
Industries & Professions /
Customer Service Representatives
A high school diploma is required for most customer service
representative positions. High school courses that emphasize
communication, such as English and speech, will help you learn to
communicate clearly. Any courses that require collaboration with
others will also help to teach diplomacy and tact-two important
aspects of customer service. Business courses will help you get a
good overview of the business world, one that is dependent on
customers and customer service. Computer skills are also very
Are you a student? You may have free access to Vault's premium content. Contact your Career Center, Alumni Office or Library to find out more.
Complete your Vault Profile and get seen by top employers