0 Items in Your Cart
Vault Guides are THE source for insider insight on career information and employer reviews. Shop Vault Guides
Industries & Professions /
Customer Service Representatives
A high school diploma is required for most customer service
representative positions. High school courses that emphasize
communication, such as English and speech, will help you learn to
communicate clearly. Any courses that require collaboration with
others will also help to teach diplomacy and tact-two important
aspects of customer service. Business courses will help you get a
good overview of the business world, one that is dependent on
customers and customer service. Computer skills are also very
Vault partners with thousands of colleges, universities and academic institutions to provide students with FREE access to our premium content. To determine if your school is a partner, please enter your school email address below.
Contact your Career Center, Alumni Officeand Library to find out more.
Please select your institution
to gain full access.
Software engineers create or...
Civil engineers are involved in the...
Management analysts and...
Software application developers...
Accountants compile, analyze,...
Free sample resumes and expert advice
Free sample cover letters and expert advice
Sample interview questions and expert advice
Get networking tips and expert advice