Counter and Retail Clerks

Counter and retail clerks work as intermediaries between the general public and businesses that provide goods and services. They take orders and receive payments for such services as automobile rentals, sports equipment rentals, and laundry and dry cleaning. They often assist customers with their purchasing or rental decisions, especially when sales personnel are not available. These workers might also prepare billing statements, keep records of receipts and sales, and balance money in their cash registers. There are more than 430,000 counter and retail clerks working in the United States.

Quick Facts
Duties Assist customers, take orders, prepare receipts, for purchases and services
Alternate Title(s) Varies by employer
Salary Range Below $25,000 to $50,000
Employment Prospects Good
Advancement Prospects Good
Work Environment Primarily Indoors
Best Geographical Location(s) Nationwide, particularly in urban areas
Education and Training
  • High School Diploma
Related School Subjects
  • English
  • Mathematics
  • Speech
Experience Any prior experience in retail sales, as a cashier, or working with the public
  • Business Management
  • Interpersonal
  • Sales
Personality Traits
  • Conventional
  • Helpful
  • Realistic
Licensure/Certification None
Special Requirements None
Career Ladder
  • Store Manager
  • Salesperson
  • Counter/Retail Clerk
  • Cashier
  • Attendant

Related Industries

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