Counter and Retail Clerks

Counter Clerk Assists Costumer

Counter and retail clerks work as intermediaries between the general public and businesses that provide goods and services. They take orders and receive payments for such services as automobile rentals, sports equipment rentals, and laundry and dry cleaning. They often assist customers with their purchasing or rental decisions, especially when sales personnel are not available. These workers might also prepare billing statements, keep records of receipts and sales, and balance money in their cash registers. There are approximately 447,050 counter and retail clerks working in the United States.

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Quick Facts
Alternate Title(s) Varies by employer
Duties Assist customers, take orders, prepare receipts for purchases and services
Salary Range Below $25,000 to $50,000
Work Environment Primarily Indoors
Best Geographical Location(s) Nationwide, particularly in urban areas
Minimum Education Level
  • High School Diploma
School Subjects
  • English
  • Mathematics
  • Speech
Experience Any prior experience in retail sales, as a cashier, or working with the public
Personality Traits
  • Conventional
  • Helpful
  • Realistic
  • Business Management
  • Interpersonal
  • Sales
Certification or Licensing Recommended
Special Requirements None
Employment Prospects Good
Advancement Prospects Good
Outlook Little Change or More Slowly than the Average
Career Ladder
  • Store Manager
  • Salesperson
  • Counter/Retail Clerk
  • Cashier
  • Attendant

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