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To prevent disturbances or escapes, corrections officers carefully observe the conduct and behavior of the inmates. They watch for forbidden activities and infractions of the rules, as well as for poor attitudes or unsatisfactory adjustment to prison life on the part of the inmates. They try to settle disputes before violence can erupt. They may search the prisoners or their living quarters for weapons or drugs and inspect locks, bars on windows and doors, and gates for any evidence of tampering. The inmates are under guard constantly while eating, sleeping, exercising, bathing, and working. They are counted periodically to be sure all are present. Some officers are stationed on towers and at gates to prevent escapes. All rule violations and anything out of the ordinary are reported to a superior officer such as a chief jailer. In case of a major disturbance, corrections officers may use weapons or force to restore order.
Corrections officers give work assignments to prisoners, supervise them as they carry out their duties, and instruct them in unfamiliar tasks. Corrections officers are responsible for the physical needs of the prisoners, such as providing or obtaining meals and medical aid. They assure the health and safety of the inmates by checking the cells for unsanitary conditions and fire hazards. In high-security prisons, corrections officers may also monitor prisoners' activities from a centralized control center with closed-circuit television cameras and a computer tracking system.
These workers may escort inmates from their cells to the prison's visiting room, medical office, or chapel. Certain officers, called patrol conductors, guard prisoners who are being transported between courthouses, prisons, mental institutions, or other destinations, either by van, car, or public transportation. Officers at a penal institution may also screen visitors at the entrance and accompany them to other areas within the facility. From time to time, they may inspect mail addressed to prisoners, check for contraband, help investigate crimes committed within the prison, or aid in the search for escapees.
Some police officers specialize in guarding juvenile offenders being held at a police station house or detention room pending a hearing, transfer to a correctional institution, or return to their parents. They often investigate the backgrounds of first offenders to check for a criminal history or to make a recommendation to the magistrate regarding disposition of the case. Lost or runaway children are also placed in the care of these officers until their parents or guardians can be located.
Immigration guards guard aliens held by the immigration service awaiting investigation, deportation, or release. Gate tenders check the identification of all persons entering and leaving the penal institution.
In most correctional institutions, psychologists and social workers are employed to counsel inmates with mental and emotional problems. It is an important part of a corrections officer's job, however, to supplement this with informal counseling. Officers may help inmates adjust to prison life, prepare for return to civilian life, and avoid committing crimes in the future. On a more immediate level, they may arrange for an inmate to visit the library, help inmates get in touch with their families, suggest where to look for a job after release from prison, or discuss personal problems. In some institutions, corrections officers may lead more formal group counseling sessions. As they fulfill more rehabilitative roles, corrections officers are increasingly required to possess a college-level education in psychology, criminology, or related areas of study.
Corrections officers keep a daily record of their activities and make regular reports, either verbal or written, to their supervisors. These reports concern the behavior of the inmates and the quality and quantity of work they do, as well as any disturbances, rule violations, and unusual occurrences that may have taken place.
Head corrections officers supervise and coordinate other corrections officers. They perform roll call and assign duties to the officers; direct the activities of groups of inmates; arrange the release and transfer of prisoners in accordance with the instructions on a court order; maintain security and investigate disturbances among the inmates; maintain prison records and prepare reports; and review and evaluate the performance of their subordinates.
In small communities, corrections officers (who are sometimes called jailers) may also act as deputy sheriffs or police officers when they are not occupied with guard duties.