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Congressional aides see the lawmaking process at work—sometimes right on the Senate floor where laws are made. They work for important lawmakers, briefing them on legislation. The members of Congress (senators and representatives) rely on aides to assist with their responsibilities. Many constituents (the voters who elected members to Congress) expect aides to help them make their voices and opinions heard. Aides answer letters, e-mails, and phone calls, and distribute information to keep Congress members and the people they represent updated on the issues of national and local concern.