Airport Service Workers

Airport Information Desk Attendant

The term airport service worker is a general designation for a wide variety of workers who are employed in support occupations at airports. Many of these workers deal directly with the public in sales- and service-based occupations. Others perform behind-the-scenes maintenance and cleaning services that keep public and private areas of airports clean and operating efficiently.

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Quick Facts
Alternate Title(s) Airport Concession Workers, Airport Food Concession Attendants, Airport Food Service Workers, Airport Information Specialists, Airport Janitors or Cleaners, Airport Parking Attendants, Baggage Porters, Skycaps
Duties Provide a variety of support services at airports such as retail sales, maintenance, parking and baggage help, and food service
Salary Range Below $25,000 to $100,000
Work Environment Indoors/Outdoors
Best Geographical Location(s) Opportunities are available throughout the country, but are best in large, metropolitan areas—especially in Atlanta, Chicago, New York, Dallas, and other airline hubs
Minimum Education Level
  • High School Diploma
School Subjects
  • Business
  • Family and Consumer Science
  • Speech
Experience On-the-job training
Personality Traits
  • Hands On
  • Helpful
  • Technical
  • Business Management
  • Math
  • Mechanical/Manual Dexterity
Certification or Licensing Required
Special Requirements None
Employment Prospects Good
Advancement Prospects Excellent
Outlook Little Change or More Slowly than the Average
Career Ladder
  • Manager or Small Business Owner
  • Experienced Airport Service Worker
  • Entry-Level Airport Service Worker