About ORLANDO UTILITIES COMMISSION

Orlando Utilities Commission (OUC) has a simple mission -- to provide electricity and water services to customers in and around Orlando, Florida. In 2015 the utility was serving 234,000 residential and business accounts. In addition, it operates fossil-fueled and renewable power generation facilities (with 1,850 MW of capacity) and markets wholesale power. OUC also provides district cooling, chilled water, and commercial lighting services, and advises customers on power and water conservation measures. In 2014 OUC delivered 28.5 billion gallons of water and 7.5 million MW of power.

Geographic Reach

OUC serves the cities of Orlando and St. Cloud and portions of unincorporated Orange County and Osceola County.

Operations

To produce power, the company operates coal, natural gas, landfill gas and solar generation facilities at its Curtis H. Stanton Energy Center. OUC also operates seven water treatment plants and six chilled water plants (one of the largest overall chilled water systems in the US).

In 2014 the company served 197,000 electric customers, 110,000 water customers, and 2,560 chilled water customers.

Sales and Marketing

Commercial customers include the Mall at Millenia, the Starwood Resort, the Orange County Convention Center, and Lockheed Martin and neighboring hotels with commercial chilled water systems.

Financial Performance

In 2014 the company's net revenues increased by 7% due to ab increase in retail electric revenues driven by higher retail energy and fuel revenues and an increase in resale electric revenues earned through the St. Cloud inter-local agreement.

OUC's net income increased by 67% due to higher net revenues and a decrease in depreciation and amortization, primarily due to additional depreciation study savings offset by accelerated depreciation costs associated with the write-down of retired assets and incremental year-over-year systematic depreciation related to the capitalization of new assets.

In 2014 the company's operating cash inflow increased by 14%.

Strategy

The company is investing in renewables to reduce carbon emissions. It has the largest array of solar panels in the US southeast, on the roof of the Orange County Convention Center. OUC also uses biodiesel to fuel its more than 775 fleet vehicles.

In 2013, to improve operational efficiency and help customers save money, the utility announced plans to upgrade the electric and water meters across its entire service territory to smart, digital meters. Some 150,000 digital electric meters were installed by the end of 2013. Another 147,000 water meters were connected in 2014.

It is also improving its customer service. In 2013 OUC upgraded its website and automated phone system and added more than 400 third-party locations for customers to pay their bills closer to where they live, work, or shop.

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ORLANDO UTILITIES COMMISSION

100 W Anderson St
Orlando, FL 32801-4408
Phone: 1 (407) 246-2121
Fax: 1 (407) 236-9616

Stats

  • Employer Type: Government Owned
  • General Manager and CEO: Kenneth P. Ksionek
  • General Manager and CEO: Kenneth P. Ksionek
  • Board President: Katie Porta

Major Office Locations

  • Orlando, FL