Orlando Utilities Commission (OUC) has a simple mission -- to provide electricity and water services to customers in and around Orlando, Florida. In 2012 the utility was serving 228,000 residential and business accounts. In addition, it operates fossil-fueled and renewable power generation facilities (with 1,850 MW of capacity) and markets wholesale power. OUC also provides district cooling, chilled water, and commercial lighting services, and advises customers on power and water conservation measures. In 2012 OUC delivered 25.3 billion gallons of water and 6.9 million MW of power.

Geographic Reach

OUC serves the cities of Orlando and St. Cloud and portions of unincorporated Orange County and Osceola County.


To produce power, the company operates coal, natural gas, landfill gas and solar generation facilities at its Curtis H. Stanton Energy Center. OUC also operates seven water treatment plants and six chilled water plants (one of the largest overall chilled water systems in the US).

In 2012 the company served 190,000 electric customers, 110,000 water customers, and 2,560 chilled water customers.

Sales and Marketing

Commercial customers include the Mall at Millenia, the Starwood Resort, the Orange County Convention Center, and Lockheed Martin and neighboring hotels with commercial chilled water systems.

Financial Performance

In 2012 OUC's revenues dropped by 2%. Retail electric revenues decreased by $2.3 million with higher retail fuel revenues offsetting lower retail energy revenues. Rate reductions facilitated the use of $15.6 million of fuel stabilization funds to mitigate the rate decreases. Rising fuel and purchased power costs also hurt revenues as did mild weather, which crimped demand. Wholesale fuel revenues decreased by $21.8 million, with a 34% decline in MW hours sold in conjunction with the lower use of OUC's coal generation plants.

In 2012 the company's net income decreased by 11% due to lower operating costs.


The company is investing in renewables to reduce carbon emissions. It has the largest array of solar panels in the US southeast, on the roof of the Orange County Convention Center. OUC also uses biodiesel to fuel its more than 775 fleet vehicles.

In 2013, to improve operational efficiency and help customers save money, the utility announced plans to upgrade the electric and water meters across its entire service territory to smart, digital meters. Some 150,000 digital electric meters were installed by the end of 2013. About 147,000 water meters are scheduled to be connected by the end of2014.

It is also improving its customer service. In 2013 OUC upgraded its website and automated phone system and added more than 400 third-party locations for customers to pay their bills closer to where they live, work, or shop.

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100 W Anderson St
Orlando, FL 32801-4408
Phone: 1 (407) 246-2121
Fax: 1 (407) 236-9616


  • Employer Type: Government Owned
  • General Manager and CEO: Kenneth P. Ksionek
  • General Manager and CEO: Kenneth P. Ksionek
  • Board President: Katie Porta

Major Office Locations

  • Orlando, FL

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