As long as sparks are flying in Jacksonville, everything is A-OK with JEA. The community-owned, not-for-profit utility provides electricity to 438,000 customers in Jacksonville and surrounding areas in northeastern Florida. Managing an electric system that dates back to 1895, JEA has a net generating capacity of 3,747 MW. It owns an electric system with five primarily fossil-fueled generating plants. JEA also gets 12.8 MW of generating capacity from two methane-fueled landfill plants. The company resells electricity to other utilities, including NextEra Energy. JEA also provides water and wastewater services; it serves 321,600 water customers and 247,500 wastewater customers.


JEA is the largest community-owned utility in Florida and the eighth largest in the US.

The company operates in four segments: the Electric System and Bulk Power Supply System; the St. Johns River Power Park System System; the Water and Sewer System; and the District Energy System.

The Electric System operates five generating plants in Florida (and holds a stake in a power plant in Georgia) and all transmission and distribution facilities, including more than 745 miles of transmission lines and more than 6,500 miles of distribution lines. It purchases power locally from a solar field and a landfill gas facility. This segment accounted for 77% of the company's 2014 revenues.

JEA's Water System consists of 134 artesian wells that tap into the Floridan aquifer. Water is distributed through 37 water treatment plants and more than 4,300 miles of water lines. Wastewater is collected through more than 3,800 miles of wastewater collection lines and treated at seven regional treatment plants.

The company's operations are funded by three enterprise funds: the Electric Enterprise Fund, the Water and Sewer Fund, and the District Energy System, The Electric Enterprise Fund is comprised of the JEA Electric System, Bulk Power Supply System, and St. Johns River Power Park System.

Geographic Reach

The cooperative serves customers in Northeast Florida.

Financial Performance

In 2014 JEA's revenues increased by 3% due to a 3% growth in electric sales as the result of higher consumption (primarily 4.3% in residential sales). Water and sewer sales increased by 1% related to a rise in customers, and District Energy System sales increased by 2%. Approximately 47% of JEA's electric 2014 revenues came from its 375,000 residential customers, 50% from 48,000 commercial and industrial customers, and 3% from one wholesale customer.

The company's net income increased by 97% due to higher investment returns and a decline in loss from interest on debt.

JEA's operating cash flow decreased by 4% due to higher payments to suppliers.


To help meet state regulations for carbon emission control, JEA plans to get 10% of its energy requirements from nuclear energy by 2018, and 30% by 2030. In this regard JEA has signed a purchase power agreement to get 206 MW from a nuclear plant beginning in 2016 and is pursuing additional purchased power contracts.

JEA is also building out more fossil fuel capacity.

Company Background

The electric utility grew from a department of city of Jacksonville into an independent authority created by city and county government consolidation in 1967. In 1997 the water and sewer systems (which had been operated by the city since 1880) were also placed under JEA management.

In 2011 it completed the Greenland Energy Center, which included two 175-MW natural gas-fired combustion turbines.

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21 W Church St
Jacksonville, FL 32202-3152
Phone: 1 (904) 665-6000
Fax: 1 (904) 665-7366


  • Employer Type: Government Owned
  • CEO: Nicole Story
  • CEO: Nicole Story
  • Director: Laura Williams
  • Employees: 2,356

Major Office Locations

  • Jacksonville, FL