When it comes to diversification, Loews definitely has the low-down. The holding company's main interest is insurance through publicly traded subsidiary
, which offers commercial property/casualty coverage. Other wholly owned and partially owned holdings include hotels in the US and Canada through its
subsidiary. Its energy holdings include contract oil-drilling operator
Diamond Offshore Drilling
(which operates roughly 30 offshore oil rigs), and interstate natural gas transmission pipeline systems operator
. Loews is controlled and run by the Tisch family, including co-chairmen and cousins Andrew and Jonathan.
Loews' flagship unit, CNA Financial, is the company's cash cow, accounting for more than two-thirds of its annual revenue. Rig operator Diamond Offshore Drilling represents about 20% of annual sales, while pipeline systems operator Boardwalk Pipeline accounts for most of the rest. Hotels contribute just 5% of annual sales.
CNA is organized into four business segments: Specialty (professional, financial, and specialty property/casualty products), Commercial (property/casualty coverage for businesses), International, and Other Non-Core (primarily run-off long-term care businesses). CNA's affiliates include The Continental Insurance Company and
. While commercial insurance is generally stable stuff, CNA has faced the same downturn other big insurers have seen over the past few years. With commercial lending still sluggish, businesses have less to insure and fewer workers to cover.
Diamond Offshore Drilling owns and operates rigs located offshore about 10 countries including the US. Boardwalk Pipeline consists of interstate natural gas pipeline systems originating in the Gulf Coast region, Oklahoma, and Arkansas, and extending north and east; natural gas storage facilities in four states; and natural gas liquids pipelines and storage facilities in Louisiana.
Loews Hotels operates a chain of 24 hotels -- 23 in the US and one in Canada.
Through its subsidiaries, diversified Loews has operations in Canada and beyond. Its CNA Financial unit operates primarily in the US. Loews Hotels has 23 properties in the US and one property in Canada, while Diamond Offshore has drilling rigs located off the coasts of about 10 countries in addition to the US and markets its products worldwide. Boardwalk Pipeline operates more than 14,000 miles of pipelines in 13 US states and serves customers in the northeastern and southeastern US.
Sales and Marketing
Loews' largest division, CNA Financial, markets its products through independent brokers, agents, and managing general underwriters. CNA Financial targets small to large businesses, as well as insurers, associations, and other groups.
Diamond Offshore's main customers include oil and gas companies, ranging from large corporations to independent businesses, as well as government-owned entities. Major customers include
(24% of Diamond Offshore's revenue in 2015) and
(12%). Boardwalk Pipeline serves gas producers, distributors, transporters, and marketers, as well as electric and industrial plants.
After rising for a couple of years, revenue declined in 2014 and again in 2015. That year, it fell 6% to $13.4 billion as CNA Financial saw lower net earned premiums (due largely to unfavorable effects of foreign currency exchange rates). Additionally, Diamond Offshore saw declines in contract drilling revenues by both mid-water and jack-up fleets.
Net income had held steady for the past few years but the decline in revenue in 2015 led it to fall 56% to $260 million. Also cutting into the bottom line were an increase in amortization of deferred acquisition costs and impairment losses from Diamond Offshore. On the other hand, operating cash flow has been rising for the past couple of years. In 2015 it increased 19% to $3.5 billion due to a change in insurance reserves and the increase in deferred acquisition costs.
Each Loews business pursues customer growth in their various industries. CNA Financial, for instance, is working to grow its base of commercial customers in each of the small, midsized, and large account categories. It has been strengthening its core property/casualty operations while exiting underperforming segments; it sold life insurance subsidiary Continental Assurance Company in 2014, recording a $189 million loss on the sale. Meanwhile, Loews Hotels has been adding to its presence in key markets with acquisitions.
Diamond Offshore pursues new drilling contracts and, long term, is working to upgrade its fleet to better meet its customers' needs. In 2014 and 2015 it acquired four new rigs and built two deepwater semi-submersible rigs. In 2016 the unit will add an ultra-deepwater harsh environment semi-submersible to its fleet.
In 2014 amid record low natural gas prices, the company sold its HighMount Exploration & Production natural gas company to EnerVest for $805 million.
Mergers and Acquisitions
purchased hotels in Chicago (now known as Loews Chicago O'Hare Hotel); Minneapolis; and Tuscon, Arizona, in 2014. It bought hotels in San Francisco (now the Loews Regency San Francisco Hotel) and Chicago in 2015. The following year it bought a hotel in Seattle.
To promote long-term growth and diversification, Boardwalk Pipeline acquired Boardwalk Petrochemical (which owns and operates the Evangeline ethylene pipeline system) for $295 million in 2014.