Granite Telecommunications carves out an increasing block of telecommunications services to commercial clients in the US and Canada. The company is a wholesaler of local and long distance telephone service, as well as broadband internet connections, with more than 1.3 million lines provided by network operators. It serves corporate clients, many of whom run offices in multiple states, offering them no account transfer charges and no term or volume contracts on telephone service. Granite also designs and installs network cabling and security systems and provides loss prevention and risk management services.
The company serves more than 4,800 corporate clients in more than a half a million locations. Its customers include most of the US Fortune 100 companies, and its customer retention rate is more than five times higher than the industry average. It has about 1.4 million phone lines; about 1.3 billion lines are business lines and 65,000 are data lines. The company uses copper wiring found in traditional telecommunication networks, which provide reliable and cost-effective service. Granite's subsidiary, Granite Guard, is a leading provider of loss prevention and risk management services solely for businesses.
Granite serves clients across Canada and the US from offices in Florida, Massachusetts, Georgia, Illinois, New York, Texas, and Rhode Island. It is based in Quincy, Massachusetts.
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Granite's customers include PepsiCo, Toys R Us, Quality Distribution, Jenny Craig, Cardinal Health, Southwest Airlines, Brookdale Senior Living, and Agrium.
The company reported in 2016 that is annual revenue was more than $1.25 billion and that its revenue increased by more than $100 million.
Expanding beyond its role as a reseller of telecom services, Granite has rolled out its own Granite Grid. It's a fiber-based network with voice and data services for hospitals, shopping malls, and other multi-tenant buildings. The Granite-installed and maintained network offers better internet service. Simon Property Group, one of the US's biggest mall operators, has wired its properties to Granite Grid.
Granite has added clients with expansions in Florida and Georgia, where it has built new facilities. It also built a new building at its Quincy, Massachusetts headquarters to accommodate more employees.