About Interactive Business Systems, Inc.

Solution expert

Interactive Business Systems (IBS) is a global provider of innovative solutions.  With over 2,000 valued clients, IBS focuses primarily on five business services.  Its Internet Business Solutions engages in website design and development, online catalogs, custom product configuration, sales order entry, online billing and payments, account inquiry and information, sales and marketing tools and information, and online reporting.  Application Development, meanwhile, deals with e-business solutions, B2B and B2C portals, data warehousing, mid-range and mainframe development, intranets, and extranets.  IBS also dabbles in platform migrations, data migrations and application, and platform enhancement and upgrades through its Application Modernization service.

Application Maintenance is responsible for the reductions of the risk of lost business continuity and application maintenance costs.  This business service arm also helps in the increase of internal resources to focus on innovation and strategy, as well as to provide predictable service levels.  IBS also offers Microsoft Sharepoint, which helps improve team productivity and collaboration, simplifies document management, business information security, records retention and management, improves business processes through workflow automation and more.

From door-to-door to shore-to-shore

Styling itself as a "veteran-owned business," Interactive Business Systems IBS has been around since IT consultant Dan Williams began selling IT services door to door in 1981.  The location for his first treks was around Oak Brook, Ill., which remains the firm's home address, although it has since expanded to a further eight U.S. locations, in addition to boasting an office in the United Kingdom and two development centers in India.

The company's corporate slogan, 'Innovative solutions, solid business results', sums up IBS' methodologies.  In a nutshell, the firm helps clients align IT solutions with their business strategy to help them gain value.  To that end, IBS offers four main business lines: infrastructure (IT, as opposed to plain old business infrastructure), IT strategic planning, strategic staffing and solutions.  The last of these is the category that contains the bulk of IBS' offerings and core competencies.  These include internet business solutions, such as expertise in .NET and Java/J2EE, application replatforming (taking critical existing applications and putting them on updated computing platforms), applications for automating various business processes, and SharePoint Portals, which equip clients with a customized portal for collaborative working and sharing of applications and information.

An insurance policy for success

One of IBS' primary sectors is the insurance industry, which the firm honed in the late 1990s and the early years of the new millennium as a reasonably stable way of replacing business lost during the tech crash.  Since then, the firm has advised some sizeable players in the insurance game, including the like of Hastings Mutual Insurance Company, Northwestern Mutual Life Insurance and Cincinnati Equitable Insurance Co.  The company also prospers in the realm of health care, where it works with hospitals, medical facilities and health care companies to boost their preparedness for potential crises.  This approach includes everything that falls under the umbrella of disaster recovery and business continuity services pertaining to IT, a category that includes the likes of development, maintenance and support of applications, along with network and infrastructure services, and interim CIO services.

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Interactive Business Systems, Inc.

IBS Headquarters
2625 Butterfield Road
Oak Brook, IL 60523
Phone: (630) 571-9100
Fax: (630) 571-2490


  • Employer Type: Private
  • President: Dan Williams
  • 2007 Employees: 739

Major Office Locations

  • Denver, CO
  • Atlanta, GA
  • Oakbrook, IL
  • Chicago, IL
  • Detroit, MI
  • Cincinnati, OH
  • Dallas, TX
  • Milwaukee, WI
  • Surrey , United Kingdom
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Key Financials

  • 2007 Revenue: $43 million

Vault Company ID: 42436

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