About ZALE DELAWARE, INC.

Zale is multifaceted. One of North America's largest specialty jewelry retailers, Zale sells diamond, colored stone, and gold jewelry (diamond fashion rings, semi-precious stones, earrings, gold chains); watches; and gifts at some 1,580 stores and kiosks, mostly in malls, throughout the US, Canada, and Puerto Rico. The firm has a trio of large chains aimed at different jewelry markets: Gordon's Jewelers, flagship chain Zales Jewelers, and Piercing Pagoda. Zale also operates about 125 outlet stores, runs more than 200 stores in Canada under the Peoples Jewellers and Mappins names, sells online, and offers jewelry insurance. Zale was acquired by Signet Jewelers in mid-2014.

Change in Company Type

Bermuda-based Signet Jewelers, the operator of the Kay Jewelers and Jared the Galleria of Jewelry chains in the US, in May 2014 acquired Zale for $21 per share, a significant premium to its stock price. The $1.4 billion deal followed a strong holiday season (and year) for US jewelry sales and is a further step in the consolidation of the jewelry industry. Signet retained Zale's CEO Theo Killion to run the company.

Operations

The Zale division consists of two reportable segments: Zale Jewelry (972 jewelry stores in shopping malls under the national brands Zales Jewelers, Zales Outlet, and Peoples Jewellers, along with regional brands Gordon's Jewelers and Mappins Jewellers); and Piercing Pagoda, which operated 605 mall-based kiosks in early 2015.

Geographic Reach

Zale operates in the US, Canada, and Puerto Rico.

Sales and Marketing

Zale spent $83.6 million on advertising in fiscal 2013, compared with $94.5 million on advertising in fiscal 2012, and $76.5 million in 2011.

Financial Performance

Zales Jewelry accounted for 18.6% of its parent's fiscal 2014 sales and 0.3% of operating income; Piercing Pagoda, 2.6% of sales and 1.1% of operating income. Zales accounted for 14% of Signet's sales in fiscal 2015.

Strategy

Signet plans to improve its results through harnessing the synergies associated with the Zale acquisition and other initiatives around merchandising, real estate optimization, channel expansion and cost control.

Zale is positioned as "The Diamond Store" (diamond jewelry, especially in bridal and fashion). The Zales brand complements Signet's merchandise assortments with promotional strategies to increase sales during traditional gift-giving periods and throughout the year.

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ZALE DELAWARE, INC.

901 W Walnut Hill Ln
Irving, TX 75038-1001
Phone: 1 (972) 580-4000
Fax: 1 (972) 580-5523

Stats

  • Employer Type: Public
  • President Sales Jewelers: Paul Leonard
  • Chief Stores Officer: Becky Mick
  • President: George Murray
  • Employees: 5,944

Major Office Locations

  • Irving, TX

Other Locations

  • Decatur, AL
  • Dothan, AL
  • Foley, AL
  • Hoover, AL
  • Huntsville, AL
  • Jasper, AL
  • Montgomery, AL
  • Fayetteville, AR
  • Fort Smith, AR
  • Jonesboro, AR
  • Little Rock, AR
  • North Little Rock, AR
  • Rogers, AR
  • Russellville, AR
  • Flagstaff, AZ
  • Glendale, AZ
  • Mesa, AZ
  • Phoenix, AZ
  • Prescott, AZ
  • Tempe, AZ
  • Tucson, AZ
  • Yuma, AZ
  • Antioch, CA
  • Arcadia, CA
  • Bakersfield, CA
  • Camarillo, CA
  • Canoga Park, CA
  • Carlsbad, CA
  • Cerritos, CA
  • Citrus Heights, CA
  • Concord, CA
  • Culver City, CA
  • Daly City, CA
  • Downey, CA
  • El Cajon, CA
  • El Centro, CA
  • Escondido, CA
  • Fairfield, CA
  • Folsom, CA
  • Fresno, CA
  • Gilroy, CA
  • Glendale, CA
  • Laguna Hills, CA
  • Lakewood, CA
  • Los Angeles, CA
  • Modesto, CA
  • Montclair, CA
  • Montebello, CA
  • Monterey, CA
  • National City, CA
  • Ontario, CA
  • Pleasanton, CA
  • Redondo Beach, CA
  • Riverside, CA
  • Sacramento, CA
  • Salinas, CA
  • San Bernardino, CA
  • San Diego, CA
  • Santa Clara, CA
  • Santa Rosa, CA
  • Sherman Oaks, CA
  • Stockton, CA
  • Temecula, CA
  • Tulare, CA
  • Vacaville, CA
  • Victorville, CA
  • Aurora, CO
  • Broomfield, CO
  • Castle Rock, CO
  • Colorado Springs, CO
  • Denver, CO
  • Fort Collins, CO
  • Glenwood Springs, CO
  • Lakewood, CO
  • Lone Tree, CO
  • Longmont, CO
  • Loveland, CO
  • Pueblo, CO
  • Clinton, CT
  • Danbury, CT
  • Farmington, CT
  • Manchester, CT
  • Milford, CT
  • Trumbull, CT
  • Waterbury, CT
  • Dover, DE
  • Newark, DE
  • Rehoboth Beach, DE
  • Wilmington, DE
  • Altamonte Springs, FL
  • Brandon, FL
  • Clearwater, FL
  • Destin, FL
  • Doral, FL
  • Ellenton, FL
  • Fort Lauderdale, FL
  • Fort Myers, FL
  • Gainesville, FL
  • Hialeah, FL
  • Jacksonville, FL
  • Jensen Beach, FL
  • Kissimmee, FL
  • Lakeland, FL
  • Leesburg, FL
  • Mary Esther, FL
  • Melbourne, FL
  • Miami, FL
  • Naples, FL
  • Ocala, FL
  • Orange Park, FL
  • Orlando, FL
  • Palm Beach Gardens, FL
  • Pembroke Pines, FL
  • Pensacola, FL
  • Pompano Beach, FL
  • Port Richey, FL
  • Saint Augustine, FL
  • Saint Petersburg, FL
  • Sarasota, FL
  • Sebring, FL
  • Tallahassee, FL
  • Tampa, FL
  • Albany, GA
  • Alpharetta, GA
  • Athens, GA
  • Atlanta, GA
  • Buford, GA
  • Columbus, GA
  • Commerce, GA
  • Dalton, GA
  • Dawsonville, GA
  • Douglasville, GA
  • Kennesaw, GA
  • Lawrenceville, GA
  • Lithonia, GA
  • Locust Grove, GA
  • Morrow, GA
  • Savannah, GA
  • Valdosta, GA
  • Aiea, HI
  • Hilo, HI
  • Honolulu, HI
  • Kahului, HI
  • Kaneohe, HI
  • Lihue, HI
  • Des Moines, IA
  • Dubuque, IA
  • Fort Dodge, IA
  • Waterloo, IA
  • West Des Moines, IA
  • Twin Falls, ID
  • Aurora, IL
  • Bloomington, IL
  • Champaign, IL
  • Chicago, IL
  • Chicago Ridge, IL
  • Effingham, IL
  • Fairview Heights, IL
  • Forsyth, IL
  • Gurnee, IL
  • Norridge, IL
  • Orland Park, IL
  • Peoria, IL
  • Quincy, IL
  • Riverside, IL
  • Rockford, IL
  • Springfield, IL
  • Bloomington, IN
  • Edinburgh, IN
  • Fort Wayne, IN
  • Greenwood, IN
  • Indianapolis, IN
  • Mishawaka, IN
  • Muncie, IN
  • Topeka, KS
  • Wichita, KS
  • Ashland, KY
  • Bowling Green, KY
  • Elizabethtown, KY
  • Lexington, KY
  • Louisville, KY
  • Alexandria, LA
  • Baton Rouge, LA
  • Bossier City, LA
  • Gonzales, LA
  • Gretna, LA
  • Houma, LA
  • Kenner, LA
  • Lafayette, LA
  • Lake Charles, LA
  • Metairie, LA
  • Monroe, LA
  • Auburn, MA
  • Braintree, MA
  • Holyoke, MA
  • Natick, MA
  • North Attleboro, MA
  • Peabody, MA
  • Watertown, MA
  • Worcester, MA
  • Wrentham, MA
  • Annapolis, MD
  • Baltimore, MD
  • Bel Air, MD
  • Bowie, MD
  • Columbia, MD
  • Cumberland, MD
  • Frederick, MD
  • Gaithersburg, MD
  • Hagerstown, MD
  • Hanover, MD
  • Hyattsville, MD
  • Waldorf, MD
  • Westminster, MD
  • Ann Arbor, MI
  • Auburn Hills, MI
  • Battle Creek, MI
  • Bay City, MI
  • Benton Harbor, MI
  • Birch Run, MI
  • Dearborn, MI
  • Flint, MI
  • Grand Rapids, MI
  • Howell, MI
  • Jackson, MI
  • Midland, MI
  • Novi, MI
  • Okemos, MI
  • Portage, MI
  • Sterling Heights, MI
  • Taylor, MI
  • Traverse City, MI
  • Troy, MI
  • Albertville, MN
  • Burnsville, MN
  • Eden Prairie, MN
  • Mankato, MN
  • Minneapolis, MN
  • North Branch, MN
  • Rochester, MN
  • Branson, MO
  • Chesterfield, MO
  • Columbia, MO
  • Jefferson City, MO
  • Joplin, MO
  • Osage Beach, MO
  • Saint Louis, MO
  • Saint Peters, MO
  • Biloxi, MS
  • Columbus, MS
  • Greenville, MS
  • Gulfport, MS
  • Ridgeland, MS
  • Southaven, MS
  • Missoula, MT
  • Cary, NC
  • Concord, NC
  • Fayetteville, NC
  • Gastonia, NC
  • Greensboro, NC
  • Jacksonville, NC
  • Pineville, NC
  • Raleigh, NC
  • Smithfield, NC
  • Wilmington, NC
  • Winston Salem, NC
  • Bismarck, ND
  • Fargo, ND
  • Minot, ND
  • Omaha, NE
  • Concord, NH
  • Manchester, NH
  • Nashua, NH
  • Newington, NH
  • North Conway, NH
  • Salem, NH
  • Bridgewater, NJ
  • East Brunswick, NJ
  • Elizabeth, NJ
  • Jersey City, NJ
  • Livingston, NJ
  • Mays Landing, NJ
  • Toms River, NJ
  • Vineland, NJ
  • Wayne, NJ
  • Alamogordo, NM
  • Albuquerque, NM
  • Clovis, NM
  • Farmington, NM
  • Hobbs, NM
  • Las Cruces, NM
  • Roswell, NM
  • Santa Fe, NM
  • Henderson, NV
  • Las Vegas, NV
  • Reno, NV
  • Albany, NY
  • Amherst, NY
  • Bay Shore, NY
  • Bronx, NY
  • Brooklyn, NY
  • Buffalo, NY
  • Central Valley, NY
  • Elmhurst, NY
  • Garden City, NY
  • Hicksville, NY
  • Horseheads, NY
  • Massapequa, NY
  • Middletown, NY
  • New York, NY
  • Poughkeepsie, NY
  • Queensbury, NY
  • Rochester, NY
  • Schenectady, NY
  • Staten Island, NY
  • Syracuse, NY
  • Valley Stream, NY
  • Waterloo, NY
  • Watertown, NY
  • West Nyack, NY
  • White Plains, NY
  • Yonkers, NY
  • Yorktown Heights, NY
  • Akron, OH
  • Aurora, OH
  • Canton, OH
  • Cincinnati, OH
  • Cleveland, OH
  • Dublin, OH
  • Elyria, OH
  • North Olmsted, OH
  • Toledo, OH
  • Youngstown, OH
  • Zanesville, OH
  • Altus, OK
  • Enid, OK
  • Norman, OK
  • Oklahoma City, OK
  • Shawnee, OK
  • Tulsa, OK
  • Lincoln City, OR
  • Woodburn, OR
  • Abington, PA
  • Altoona, PA
  • Bensalem, PA
  • Camp Hill, PA
  • Chambersburg, PA
  • Exton, PA
  • Gettysburg, PA
  • Greensburg, PA
  • Grove City, PA
  • Hershey, PA
  • King Of Prussia, PA
  • Lancaster, PA
  • Langhorne, PA
  • Monaca, PA
  • Monroeville, PA
  • North Wales, PA
  • Philadelphia, PA
  • Plymouth Meeting, PA
  • Pottstown, PA
  • Reading, PA
  • Springfield, PA
  • Stroudsburg, PA
  • West Mifflin, PA
  • Whitehall, PA
  • Wilkes Barre, PA
  • York, PA
  • Caguas, PR
  • Charleston, SC
  • Columbia, SC
  • Greenville, SC
  • North Charleston, SC
  • Spartanburg, SC
  • Rapid City, SD
  • Sioux Falls, SD
  • Watertown, SD
  • Chattanooga, TN
  • Cleveland, TN
  • Johnson City, TN
  • Kingsport, TN
  • Lebanon, TN
  • Memphis, TN
  • Murfreesboro, TN
  • Sevierville, TN
  • Abilene, TX
  • Allen, TX
  • Amarillo, TX
  • Arlington, TX
  • Austin, TX
  • Baytown, TX
  • Beaumont, TX
  • Brownsville, TX
  • Cedar Hill, TX
  • Cedar Park, TX
  • Cleburne, TX
  • Corpus Christi, TX
  • Dallas, TX
  • Del Rio, TX
  • Denton, TX
  • Eagle Pass, TX
  • El Paso, TX
  • Fort Worth, TX
  • Friendswood, TX
  • Frisco, TX
  • Grapevine, TX
  • Harlingen, TX
  • Houston, TX
  • Humble, TX
  • Hurst, TX
  • Katy, TX
  • Killeen, TX
  • Lake Jackson, TX
  • Laredo, TX
  • Lewisville, TX
  • Longview, TX
  • Lubbock, TX
  • Lufkin, TX
  • Mansfield, TX
  • Mcallen, TX
  • Mesquite, TX
  • Midland, TX
  • Missouri City, TX
  • Odessa, TX
  • Pasadena, TX
  • Pearland, TX
  • Plano, TX
  • Port Arthur, TX
  • San Angelo, TX
  • San Antonio, TX
  • Shenandoah, TX
  • Southlake, TX
  • Spring, TX
  • Sugar Land, TX
  • Sunset Valley, TX
  • Temple, TX
  • Texarkana, TX
  • Tyler, TX
  • Victoria, TX
  • Waco, TX
  • Watauga, TX
  • Weslaco, TX
  • Wichita Falls, TX
  • Layton, UT
  • Orem, UT
  • Salt Lake City, UT
  • Bristol, VA
  • Charlottesville, VA
  • Chesapeake, VA
  • Christiansburg, VA
  • Colonial Heights, VA
  • Dulles, VA
  • Fredericksburg, VA
  • Harrisonburg, VA
  • Leesburg, VA
  • Lynchburg, VA
  • Mc Lean, VA
  • Norfolk, VA
  • Richmond, VA
  • Virginia Beach, VA
  • Williamsburg, VA
  • Winchester, VA
  • Woodbridge, VA
  • South Burlington, VT
  • Auburn, WA
  • Burlington, WA
  • Edgewood, WA
  • Kennewick, WA
  • Quil Ceda Village, WA
  • Silverdale, WA
  • Spokane, WA
  • Tacoma, WA
  • Tukwila, WA
  • Union Gap, WA
  • Vancouver, WA
  • Eau Claire, WI
  • Fond Du Lac, WI
  • Green Bay, WI
  • La Crosse, WI
  • Barboursville, WV
  • Bridgeport, WV
  • Charleston, WV
  • Mount Hope, WV
  • Casper, WY
  • Cheyenne, WY
  • Rock Springs, WY
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