Smart & Final caters to caterers -- as well as small businesses, restaurants, and households across the western US. Its nearly 250 nonmembership warehouse stores stock groceries, party supplies, paper products, cleaning supplies, and more, in bulk sizes and quantities. The stores operate under the Smart & Final, Smart & Final Extra!, and Cash & Carry banners in urban and suburban areas in Arizona, California, Idaho, Nevada, Oregon, and Washington, as well as in northern Mexico. Founded in 1871 in Los Angeles, the retailer later took the names of owners J. S. Smart and H. D. Final. The chain went public in 2015.
The company went public in 2015. It plans to use the proceeds to whittle down its about $1 billion in debt.
Smart & Final operates stores in Arizona, California, Idaho, Nevada, Oregon, and Washington. Outside the US, Smart & Final operates more than a dozen stores in Mexico through a joint venture with Calimax, a major grocery store operator there.
Sales and Marketing
Smart & Final serves several customer types, including food service and household customers. Its food service clients are typically operators of small restaurants, catering companies, businesses, clubs, and civic organizations.
In addition to 190-plus Smart & Final Warehouse stores, the retailer also operates about 50 stores under the Smart Foodservice Cash & Carry name. The stores carry a broad range (more than 13,000 products) of restaurant-quality food, food service supplies, and culinary equipment. In addition, the grocer operates more than 70 Smart & Final Extra! stores.
Smart & Final's stores rang up an estimated more than $2 billion in sales in 2013, a flat comparison versus both 2012 and 2011. This is down from $2.4 billion in 2010. The decrease in sales resulted, in part, from the sale of 34 Henry's Farmers Market and nine Sun Harvest stores in 2011.
Few changes in the operation of Smart & Final are expected following the change in ownership in late 2012. Under Apollo, Smart & Final had been opening larger stores, including more than 30 under the Smart & Final Extra banner in California. Smart & Final Extra! stores (10,000 to 15,000 square feet) are larger than traditional Smart & Final locations and house expanded selections of products for both business and household customers. The warehouse chain has also been exploring new markets, but is quick to pull the plug when they don't meet its expectations. Failed experiments can cost up to $70 million.
On the strength of the recovering economy, Smart & Final cashed out of its investment in the 34 Henry's Farmers Market and nine Sun Harvest stores (acquired in 2007) by selling them to Sprouts in 2011. As part of the deal, owner Apollo Management became the majority owner of the combined Sprouts-Henry's company, while remaining the principal equity owner in Smart & Final.