Pilot Travel Centers (dba Pilot Flying J, or PFJ) steers truckers and other motorists to more than 550 company-owned and -operated truck stops and convenience stores in about 45 states and six Canadian provinces. In addition to selling fuel, the travel plazas house Arby's,
restaurants. PFJ is expanding through licensing agreements with local travel centers, including Montana's Town Pump. PFJ subsidiary
is one of the largest independent energy logistics companies in North America, selling and distributing more than 1.3 billion gallons of refined products annually.
PFJ's network includes more than 65,000 truck parking spaces, 4,400 showers, and more than 4,000 diesel gasoline lanes.
Partners include the Arkansas Trucking Association, Kentucky Motor Transport Association, Ohio Trucking Association, and Texas Motor Transportation Association.
PFJ is a vertically integrated operation, sourcing, transporting, and selling petroleum products at its own travel centers and those operated by others. To the end, the company has been acquiring petroleum products distributors.
Meanwhile, the company has been upgrading its travel centers and acquiring new ones. PFJ has plans to add restaurants to all sites that currently do not have them. Flying J sites will accommodate Denny's, Subway, and
. In addition, it intends to update drivers' lounges, remodel restrooms, and install new gas and diesel pumps at many locations. In fact, as the result of a $165 million investment PFJ now offers diesel exhaust fluid (DEF) at the pump at 4,000 fuel lanes across the US.
In 2014 the company opened new travel centers in Texas, New Mexico, and Illinois; it opened another in Texas the following year. PFJ is also working with Urgent Care Travel, which plans to open 100 urgent care sites at the firm's travel centers by the end of 2016.
Pilot Travel Centers acquired and merged with rival Flying J in 2010 to form Pilot Flying J. Pilot acquired the travel center operations of rival Flying J out of bankruptcy for $1.8 billion. Flying J operated about 270 locations. (Flying J's woes were a result of a sudden drops in oil prices and tight credit markets.) The steep purchase price allowed all Flying J creditors to be paid off, and Pilot provided $100 million in debtor-in-possession financing to fund Flying J's operations.