Overall Company Rating
3.2 of 5 stars (5 Ratings)

Rating Breakdown

5 Stars (2)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (2)
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Displaying 1-5 of 5 Employee Reviews

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Don't believe the hype!

1.0 of 5 stars

September 2017 | CURRENT EMPLOYEE

Uppers

The company does provide benefits instantly. You get bonuses, perks and more incentives for job well done. You can be cross trained in various departments. They provide career course training. Also after one year they will pay for you to go to school.

Downers

You never can speak to a live person from your personal site from HR by phone. Which is horrible if you have an urgent need. Everything with them is done via chat or calling some 1800 number and escalating calls for 24-48hrs to get back to you on matters, which they never can give direct answers or are never of much help, and when they finally do get back to you it's via email. Feels like when you're dealing with the cable people or some other order service by phone and talking to foreigners. When you just want to speak with someone who knows what'sgoing on and will resolve. Another with being hired you're going in blind sided, they don't tell you what department you're working in; all the way up to you start work trying to know department and all between live chat and calling the ERC they claim to not know your department you'll be in which is a lie they can find out and do know. You're giving one shift and than they randomly change it, never mind if you changed your life around based on the already assigned schedule. They say oh no worries you'll find out when you're there and if a problem they can change it just talk to HR if any problems. But they may just have to change your start date unless they can fit you in on that shift. However, once there they have a very nasty disposition and say well we can Change your department at will based on business needs which is crap. So trying to find every way to mediate the issue where we can all be happy is not in there interests. The company claims to care about their workers but they do not. They attitude was basically this is your shift NOW and department you can't change it until after 90days. Which is also false because they will try any and everything to avoid you from switching departments. When you start you don't find out your position until 4hrs in to the shift what department you will be in. But they simply force your hand leaving you with no choice but to quit call out or use your personal time, even if i

Comments

Truth be told that' why it's such a high turn over. They under pay for what they expect to be done.The way they work with picking is not productive rather counterproductive, just horrible. Advice, treat your employees better. If you want all this high demanding work pay more money. The key is work smart not harder, LISTEN to your employees find ways to implement new ideas in still expanding and expediting orders yet in a more logical and functional way for instance either have pickers for each floor or make the picks go in order not jumping from floor one to three next pick common sense you'll tire out much faster. Get more forklifts and provide training from employees already licensed. That will help alleviate issues and make orders go out much faster. At each site there needs to be an actual Human resource room and phone even for managers for proper communication. Finally be mor honest upright and forthcoming with employees on what positions are available or they are being hired for before they accept making them feel taken or trapped tricked. Let them have the option to say okay that position is fine I'll accept. But lying and not willing to resolve problems will always end in a high turnover. If these could be fixed I'm sure the company and its employees will be more happy and eager to stay!

Amazing Selection but little Customer Service Support

4.0 of 5 stars

January 2017 | CURRENT EMPLOYEE

Uppers

The selection of products is amazing and purchasing is easy to do.

Downers

However, when dealing with delays and third party sellers there is little support from Amazon customer service.

Comments

Do your homework to really understand the company and the culture before committing to work at Amazon since their employment clicks better with some personalities than with others.

Kindle MKT Team

5.0 of 5 stars

October 2015 | CURRENT EMPLOYEE

Uppers

The whole team is truly amazing and I have learned a lot from them

Downers

Redundant internal procedure and may need to work overtime a lot

Comments

I worked in the Kindle Marketing team and most of our team members have around 10 years experience. It's an amazing team and I've learned a lot from them.

Internship at Amazon

5.0 of 5 stars

August 2015 | CURRENT EMPLOYEE

Uppers

Great opportunity for understanding the company.
- Very warm and supportive people.
- Go get it, attitude - which i loved.
- Extremely smart people.
- Very very number driven.
- very minimal red tapism

Downers

difficult to find information, you need to figure out who is the right person to ask by yourself.
- lot of parallel and redundant projects.

Comments

It is a great company to work for, the learning curve is pretty fast and sharp. Caution - Amazon is not for everyone, you will definitely face a love-hate relationship.

One of the worst tech companies to work for.

1.0 of 5 stars

April 2015 | FORMER EMPLOYEE

Uppers

1. Amazon truly cares about customer satisfaction.
2. They attempt to innovate whenever possible.

Downers

1. Managers typically don't care about helping their employees progress in their careers.
2. Long work hours with a 24/7 oncall policy in place.
3. To save money, the company typically uses outdated software to power their infrastructure, making it VERY hard to build new things, or to improve/fix the existing systems.
4. Most software engineers constantly argue with each other over trivial matters.
5. No perks.
6. Poor benefits compared to other top tech companies.
7. Very few holidays and days off compared to other tech companies.
8. The company is constantly playing catch-up to other tech companies, in regards to innovation.

Comments

Most SDEs (Software Development Engineers) last only 1 year to keep to hiring bonus, but it's a very stressful and soul crushing year. Most managers don't care about their employees so advancement is extremely hard to accomplish. In addition, most SDEs are very intelligent, but are CONSTANTLY fighting with each other over email, chat and even in person. Simply put, Amazon isn't a great place to work, it isn't even a good place to work. Go somewhere else and be happy.