Delighted by the embossed soaps and sundries provided during your hotel visits? Thank American Hotel Register. The company distributes some 50,000 products across 20-plus categories, including toiletries, cleaning products, appliances, furniture, carpeting, drapery, and linens to hotels of all sizes. It also serves funeral homes, healthcare facilities, government offices, and military institutions. American Hotel Register sells products through its 2,150-page catalog and website. It operates distribution centers in the US, Puerto Rico, Canada, and Mexico. Founded in 1865 to sell hotel guest registers, the company was acquired by Thomas Leahy in the early 1900s. It is owned and operated by his descendants.
At its name suggests, Illinois-based American Hotel Register supplies North America with a portfolio of products that includes 1,600 national brands and more than 2,500 Registry-brand items.
The company operates distribution centers in the US, Puerto Rico, Canada, and Mexico. As part of its business, American Hotel Register operates through several divisions, including International, Education, Government, American Health Care Supply, FF&E Solutions, American Funeral Supply Company, and Canadian Hotel Supply.
In 2013 American Hotel Register Company entered a multiyear agreement with Hilton Worldwide to distribute Hilton products and supplies to hotels throughout its network of more than 3,900 hotels and 10 brands across 90 countries and territories.
American Hotel Register wrapped up the first phase of a new project -- the La Quinta Inn & Suites at Zion Park/Springdale, Utah. The property will offer more than 130 rooms, 88 of which were completed in phase one. Phase two includes the remaining guest rooms, a restaurant, and a pool.
The company embarked on a new alliance in the Asia Pacific region in 2012. Ming Fai International Holdings Ltd. of Hong Kong and American Hotel Register partnered to serve local and international hotels throughout the region. Ming Fai, a top manufacturer and distributor of amenities worldwide, and American Hotel Register are working to capture increased market share in the fast-growing Asia Pacific region. Based in Hong Kong, the new strategic alliance is known as Ming Fai-American Hotel Asia Pac.
Through a 2012 agreement with BuyEfficient, American Hotel Register Company has integrated its FF&E Design Center for furniture, fixtures & equipment ordering into BuyEfficient’s web-based purchasing platform, ibuyefficient.com.
Mergers and Acquisitions
Looking beyond North America for growth, American Hotel Register in 2011 acquired Intros Hotel Supplies. The Dutch distributor of amenities services hotels in Europe, as well as the Middle East and Africa. Intros not only expanded American Hotel's international distribution network, but brought capabilities in amenity design coupled with relationships with prestige cosmetic brands.
Sales and Marketing
American Hotel Register serves several sectors, such as government entities, military institutions, healthcare facilities, funeral homes, and its namesake vast roster of hotels. It sells its products through a catalog and website.
American Hotel Register is gaining an increasing share of the hospitality furnishings, fixtures, and equipment service market. Customers of its interior design and procurement services have included Navy Gateway Inns & Suites (guest accommodations at Navy installations), Fairfield Inn & Suites (by Marriott), and Best Western. American Hotel Register concurrently has inked an exclusive agreement to sell the Travel-Tot Childproofing Kit, a product designed to help property owners make their lodging more family-friendly.