Deutsche Post DHL

  • Overview

Wide nets

Deutsche Post DHL merges two Olympic names into one entity, combining a formidable German post service to a wide network of international logistics, express and mail operations.  The group's services range from solutions in the arena of industrial supply chains to dialog marketing.  Deutsche Post DHL employs some 500,000 people in over 200 countries.  It is one of the top 10 largest employers in the world, managing over one million clients per hour.
 
All oceans and continents

The group has four corporate divisions: Mail, Express, Global Forwarding and Freight and Supply Chain.  Its Mail division serves domestic mail markets in France, Spain, Netherlands, the United Kingdom and the United States.  The Express division, meanwhile, is the company's designated go-to when time-sensitive goods and documents need fast delivery.  This division is managed through a network of 220 countries employing some 100,000 employees, has 30,000 service points and serves some 8.2 million customers, through 62,000 vehicles and six main hubs. 

A way of doing things

The Global Forwarding and Freight business units, on the other hand, makes it possible for DHL to be the world's largest ocean-and-air freight service provider, as well as a leading name in overland freight forwards in the Middle East and Europe.  The unit serves some 150 countries through reliable partners and around 39,000 employees.  These services are done with the least possible fixed assets (not to mention expenses) through buying transport services instead of providing the service themselves.  

The group renamed the Supply Chain/Corporate Information Solutions division into the Supply Chain Division in the first quarter of 2009, which houses the Supply Chain and Williams Lea businesses.  Crudely put, the group not only delivers your mail and freight, it also advises other industries how to do it.  The business is organized into four significant geographic regions and serves over 60 countries.  The Williams Lea Business, on the other hand, specializes in managing corporate information outsourcing.  Clients include those in the financial, consumer goods, retail, pharmaceutical, and other industries. 

Expertise from the inside

Aside from the group's divisions, DHL has other in-house entities that cater to other significant solutions.  When Deutsche Post DHL needs consulting help, it doesn't have to look far, it calls on subsidiary Inhouse Consulting, a group that offers "services that can compete with the best the market has to offer," the firm says.  DPWN Inhouse Consulting also acts as a sort of farm team for its giant parent company, helping to "develop future executives for the group" from among its consultant ranks.  Some 130 consultants focus on serving areas in the Americas, EMEA, Europe and the Asia Pacific, serving at least 200 countries.  Global Business Service (GBS), on the other hand, is a leading global shared service organization, operating in 220 countries to DP DHL group divisions.  Its service lines include legal, corporate procurement, insurance and risk management, claims management, finance operations, IT services, HR operations, in-house consulting, fleet management, corporate real estate, and IT global business services and corporate center.  IT Management Consulting, meanwhile, supports the Group's IT managers with related concerns worldwide. 

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Deutsche Post DHL


Tulpenfield 1
Bonn 53113
Phone: +49 228 2435 141
www.dp-dhl.com

STATS


  • Employer Type: Private
  • CEO: Dr. Frank Appel
  • 2009 Employees: 130

Key Financials

  • 2009 Revenue: $8 million

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